▲ 56 r/ThailandTourism
GrabFood has been destroyed, the service is terrible now even for VIP
GrabFood in the past week or two seems to have been completely enshittified. See evidence
- Priority delivery is no longer priority. Orders get stacked together like with standard delivery. Now impossible to get orders delivered quickly. The upgrade fee is a complete scam.
- The 15-25 baht "On-time" compensation vouchers which previously stacked with other coupons now can not be combined, making them utterly useless along with the Grab "On-time guarantee"
Support is useless and has no idea about anything. I don't think they even know what company they work for.
Tremendously disappointed, I hope they turn it around.
u/throwaway177199188 — 1 day ago