Withdrawal stuck "On Hold" for almost a week with zero communication. What's going on with Kraken support lately?
Really frustrated right now and posting here as a last resort.
I initiated a withdrawal nearly a week ago, and it has been stuck in "On Hold" status ever since. I've replied to the support email thread multiple times, but it's been absolute radio silence—no updates, no explanation, no request for documents.
Kraken used to have a reputation for top-tier customer service, but locking up users' funds for a week without a single word is unacceptable.
u/krakensupport, could someone actually look into this and get my funds moving?
Has anyone else been dealing with ridiculous withdrawal delays recently? How long did it take for them to resolve it for you?