u/tikwithit

I work in software and I'd say I'm pretty on top of my money, and I still got caught by this. Figured I'd post in case it helps someone.

I finished paying off my phone late last year which was financed through Rogers for two years. My bill dropped about 20$ the next month and then nothing changed for a while. I didn't think much of it.

What I didn't catch at the time was that 2 things usually fall off your bill when financing ends, in the same month i.e. the device payment itself, as expected which mostly is around 30-50$. But also the credit they'd been giving you that was tied to the financing, maybe 15-25$ also drops. So your total only drops by like 15-25$ and then flatlines making it look like the system corrected itself. It didn't.

The plan I had only made sense because it was built around the phone payments. Once the phone payment was done, I was just paying full price for a plan designed for a situation that's over. A plan from 2 years ago.

My wife was actually who caught it . She out of no where said our bills still felt high even though the phone was paid off. I opened MyRogers app to see if I could do something about it. I went into change plan just to look, and there was a plan right there, more data, about 40$ a month cheaper than what I had. Just sitting in the app the whole time. I switched it in under a minute, no retentions call. I had been paying the old price for 4 months.

Then I felt dumb and checked my wife's (she's on Fido). Hers had been paid off something like 11 months and it was the same deal that entire time. So between the two of us we'd been overpaying for the better part of a year.

If you've paid off a phone recently and you're still on the plan you had during the financing, just open your carrier app and look at the change plan screen. Compare it to what you're on now. Took me 60 seconds and I'm annoyed I didn't do it earlier.

I am curious how common this is. If you check and find one, what carrier are you on?

I work in software and I'd say I'm pretty on top of my money, and I still got caught by this. Figured I'd post in case it helps someone.

I finished paying off my phone late last year which was financed through Rogers for two years. My bill dropped about 20$ the next month and then nothing changed for a while. I didn't think much of it.

What I didn't catch at the time was that 2 things usually fall off your bill when financing ends, in the same month i.e. the device payment itself, as expected which mostly is around 30-50$. But also the credit they'd been giving you that was tied to the financing, maybe 15-25$ also drops. So your total only drops by like 15-25$ and then flatlines making it look like the system corrected itself. It didn't.

The plan I had only made sense because it was built around the phone payments. Once the phone payment was done, I was just paying full price for a plan designed for a situation that's over. A plan from 2 years ago.

My wife was actually who caught it . She out of no where said our bills still felt high even though the phone was paid off. I opened MyRogers app to see if I could do something about it. I went into change plan just to look, and there was a plan right there, more data, about 40$ a month cheaper than what I had. Just sitting in the app the whole time. I switched it in under a minute, no retentions call. I had been paying the old price for 4 months.

Then I felt dumb and checked my wife's (she's on Fido). Hers had been paid off something like 11 months and it was the same deal that entire time. So between the two of us we'd been overpaying for the better part of a year.

If you've paid off a phone recently and you're still on the plan you had during the financing, just open your carrier app and look at the change plan screen. Compare it to what you're on now. Took me 60 seconds and I'm annoyed I didn't do it earlier.

I am curious how common this is. If you check and find one, what carrier are you on?