r/CellPhoneCanada

Hey Everyone, looking for cheapest phone plan in order to keep a phone number active for a year when abroad. So looking to simply prepay/autopay a phone plan in order to keep Canadian Number active while abroad for a year.

Suggestions?

Currently on Rogers with 4lines active. Looking to change one line to cheapest option for a year with ANY Carrier. No need for Data only to “save” the Phone Number.

How can we reduce it?

Should I pay the both device cost upfront and switch to a cheaper plan? Been almost 8 months with the plan.

I see Bell is offering the Samsung 26 Ultra for $26.84 a month, plus 200 GB for $61 a month i really don't need 200 GB and my current plan is $46 a month, so the phone is really $41.84 a month. Is this the best deal I can get?

Hey everyone!

My name is Gurbar Patti, and I am a TELUS Technician based out of Edmonton as well as an authorized Online Sales Representative.

I am active on this subthread to serve as your dedicated TELUS Ambassador. Whether you are looking for a new plan, migrating services, or dealing with a frustrating technical issue, I am here to help you get the best out of your TELUS experience.

💰 Exclusive Pricing & Promotions

Because I operate through specialized online channels, I have direct access to exclusive promotions that you will not find on the main website or in retail stores.

• Mobility: Discounted rate plans, device financing deals, and multi-line family discounts.
• Home Services: Exclusive pricing on PureFibre internet, Optik TV packages, and SmartHome Security.
• Bundles: Discounts when combining Home and Mobility services.

🔧 Dedicated Account & Technical Support

Beyond sales, I genuinely care about this community. If you are facing technical glitches, billing discrepancies, or setup challenges, drop a comment or send me a message. While I cannot access the backend of every single corporate system, I will use my internal knowledge and tools to investigate and resolve your issues to the absolute best of my ability.

🔒 Secure & Verified Process

Your privacy and security are my top priorities. All official transactions, orders, and plan changes will be processed securely through official TELUS business channels.

For your peace of mind and to verify my identity, you can reach me directly at my official corporate email address: gurbar.patti@telus.com.

Looking for a quote or need some help?
Feel free to comment below, shoot me a Direct Message (DM), or email me at gurbar.patti@telus.com with:

1. What services you are looking for (or the issue you are facing).
2. Your general location/province (to check PureFibre availability).

Looking forward to helping the community save money and fix their tech!

I know that PM doesn't have all bells and whistles for call control vs. bigger brands. I have activated the Android call filtering parameters on my phone, which work quite well for obvious spam callers and when I have to block a number that repeatedly calls.

It was OK until blocked callers decided to systematically leave a message each time they called. With call filtering, blocked number calls don't ring but go directly to vmail... and now they leave these 1-second empty messages, so I receive voicemail notifications and have to empty my voicemail several times a day to remove them.

I am increasingly annoyed, and am looking for solutions. Are there good third-party apps to completely block numbers from even accessing your voicemail? Is there something else that can be done on my phone?

I am on the $20 / 60go CAN/US/MEX plan that I am very happy about, but am starting to consider other options even if more expensive... my former Virgin Plus plan had solid call control features included.

I live in a town (~15k pop.) in Ontario between London and Woodstock and I'm currently with Public Mobile. My phone says it is getting 5G service, but last night when my power went out due to a storm I was going between LTE and 5G (which I didn't believe because it was slow slow slow).

I'm guessing that this is because I'm on a 'flanker' brand and not with the Big 3. I've been looking at coverage maps for providers and flankers and they state that they offer 5G in my area, but I don't fully trust this.

Is there a way to really tell without subscribing and having to keep switching around?

Thanks for any advice.

I am currently with Rogers, just finished a 2 year contract for iPhone and looking to upgrade to iPhone 17 pro max on financing. My app is offering me $59.96 for phone and $45 for the plan.

I was wondering if anyone has been offered a better price or deal for a mobile and plan together after they ported out?

Do the win back team calls you 100% or is it random?

This is a pretty good deal compared to other providers but still on the higher side of budget than I have.

What are the chances that they are going to call to win back and that they would offer a better price, and if they do, how lower can they get it to?

Thanks!

I’m looking for a new phone (iPhone specifically) and didn’t want to spend the whole amount and was wondering what the case is with buying with a carrier? I get that you can only put the carriers sim, but can you put any other carrier’s SIM card in the second slot too? Or if you travel can you put any other carrier’s esim or any local SIM card as well? Granted you still have the original carrier’s SIM card in as well? Would it come locked or unlocked? If I’m still paying the monthly?

Hi there, looking for advice on this situation!
We’re long-time Telus customers in Atlantic Canada.
- Me & husband each have an iPhone 15 with Bring it Back device payments that ended in June
- Buyout amount is $290 each
- Both phones still work decently, but are just starting to show the first signs of aging
- Our 13yo uses my old iphone SE (mostly just talk and text, doesn’t have internet browser, social media, games, etc) Has a line down the screen and I worry it’s on borrowed time
- Current plan prices are $60 each for us, and $50 for kiddo’s plan, not including $60 per month total in discounts for family plan and preauthorized billing.
- Even if we negotiate with the loyalty dept or switch to Bell (Roger’s is a no for me), I assume we won’t be able to get much lower than we currently pay.

Should we:

1. Buy out one of the iPhone 15s to pass along to our kid, return the other, and get 2 new iPhones (probably the 17) for ourselves
   - Would likely need to do Bring it Back payments again to keep monthly bill as low as possible (and don’t have the funds to buy new phones outright at the moment)
   - Prices for our 2 plans will go up, plus the increase in device payments

2. Buy both phones so we can keep our current plan prices
   - Kid keeps using the SE until it bites the dust, at which point we’d pass along one of the 15s and that person gets a new phone

I really don’t want to shell out the almost $600 to buy both phones, but I’m worried it’s a bad decision to get new phones at higher monthly prices. Neither of us are necessarily excited about the prospect of a new phone, it’s more about me assuming they’re going to start breaking down anytime.

If you made it this far, thanks so much and I’d love to hear from you!

I work in software and I'd say I'm pretty on top of my money, and I still got caught by this. Figured I'd post in case it helps someone.

I finished paying off my phone late last year which was financed through Rogers for two years. My bill dropped about 20$ the next month and then nothing changed for a while. I didn't think much of it.

What I didn't catch at the time was that 2 things usually fall off your bill when financing ends, in the same month i.e. the device payment itself, as expected which mostly is around 30-50$. But also the credit they'd been giving you that was tied to the financing, maybe 15-25$ also drops. So your total only drops by like 15-25$ and then flatlines making it look like the system corrected itself. It didn't.

The plan I had only made sense because it was built around the phone payments. Once the phone payment was done, I was just paying full price for a plan designed for a situation that's over. A plan from 2 years ago.

My wife was actually who caught it . She out of no where said our bills still felt high even though the phone was paid off. I opened MyRogers app to see if I could do something about it. I went into change plan just to look, and there was a plan right there, more data, about 40$ a month cheaper than what I had. Just sitting in the app the whole time. I switched it in under a minute, no retentions call. I had been paying the old price for 4 months.

Then I felt dumb and checked my wife's (she's on Fido). Hers had been paid off something like 11 months and it was the same deal that entire time. So between the two of us we'd been overpaying for the better part of a year.

If you've paid off a phone recently and you're still on the plan you had during the financing, just open your carrier app and look at the change plan screen. Compare it to what you're on now. Took me 60 seconds and I'm annoyed I didn't do it earlier.

I am curious how common this is. If you check and find one, what carrier are you on?

Anyone know?

Can I get a better deal on my device or plan by buying through Costco or the Mobile Shop at Superstore?

Hi all. (Sorry if this is not the right area to post this question)

So I am looking to save a bit of money and buy a new iPhone. On FB marketplace or kijiji I often times see people selling their new phone they just got when starting a new cell phone contract, but they decide to keep their old device instead and make some cash by selling the new phone. Is there any risk to purchasing the phone from them? Like what happens if they don't make their payments, can/will the carrier blacklist the phone? Or does it affect their account only? Is there a way to tell if the phone has been paid off before buying it? I want to save some money and get a new device, but I just want to make sure I don't end up getting burned. If anyone has any insight let me know! Thanks.

Hello,

I need help regarding my data plan. My 2-year contract with bell is about to end next month (July), and I pay $120 for both my phone (iPhone 15 Pro) and mobile data (175 GB). The data plan is what’s obviously taking up a big chunk of my bill, and I swore to myself that once I‘m done with the contract, I’ll never want to do the same thing again. Bell already contacted and I asked if there are better (and lower) data plans since I don’t use my data not even up to 50 GB per month.

So I need help. Since obviously in Bell, it’s either you return the phone or pay the remaining amount. I want to return the phone and get a new one. I was planning to buy one directly from apple, bestbuy, etc. and just get a data plan. I’m wondering which mobile service would you guys recommend or which step should i take? Appreciated you guys’ help 🥲