u/tornow1500

I added my friend as an authorised user to my credit card. He already had a PC Financial Online Account for his banking. He called to get them merged, but instead of merging just his accounts together, they merged MY PC Financial account with his. They profusely apologised and said it’d be fixed within the next 5 business days and they still had all my information in the system. This was on May 13th.

Since then, the statements still have his name and PC Financial hasn’t reported any new credit reports to Equifax or TransUnion, and my credit score has gone down twice. I’ve called them multiple times and have communicated that I want to file a complaint. I tried reporting them to the Ombudsman but apparently I haven’t “Completed the PC Financial Complaint Process”. And every time I call them, they tell me that it’ll be solved within 5 business days and their tech team is working on it.

WHAT THE HELL THIS IS ABSURD! At the same time, I’m trying to rent a room as well. Don’t go with this bank. Anyways, what should I do next?

I have a friend who had a relative who was in Collins Bay Institution, and they told me that they’d be let out some days with a curfew. As a kid, they were always told that they are “bringing them to Disneyland to get an education”. I want to know if it’s common to refer to Collins Bay as ‘Disneyland’ or is it just something funny my friend still calls it.