Shoutout to AA customer support
This past May, my husband and I flew into Orlando, Florida, for a week-long trip. As a part of that trip, we spent the second half in/around Miami. Had the flight and car return set for MIA. We returned the car, made it through security, then we couldn’t find our gate.
Turns out I had booked our return flight for ORL. My heart sank. An hour til takeoff, and it’s a four-hour drive away. Thankfully I got a very helpful rep at American Airlines and he got us on a flight out from MIA within 20 minutes. And it gave us an extra 30 minutes before takeoff. No extra charges or anything. And he was very kind, and helped me calm down because I was definitely stressed.