u/vivri

▲ 0 r/CRM

Whitelabelling vs. Branded watermarks?

Dear CRM users/makers/maintainers -

  1. Is it a big deal that invoices sent from the CRM to the users' clients are watermarked with the logo? For example, a small watermark at the bottom: "Made by PocketClients"

  2. Is it a big deal that SMS messages sent via the CRM to the users' clients are watermarked with the name of the product? We don't have a "bring your own phone number" feature yet. For example:

"Hi Bob! This is Esther, reminding you about your appointment tomorrow.

To reply, text: 1-416-111-1111 | Sent via PocketClients"

(Here it's also informative, as in - why would they get an SMS from some unknown number)

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Genuinely curious if users generally don't care, find it mildly annoying, or a dealbreaker?

reddit.com
u/vivri — 9 days ago

Whitelabelling in software?

Would you care if your customers saw software branding in their quotes and invoices? What about footers in sms that the software sends out on your behalf?

I'm asking for the software that I've built for handymen, I want it to be the best it can.

Appreciate your input.

reddit.com
u/vivri — 9 days ago