You DON’T need a lawyer to start a Lemon Law claim. File it yourself first. Here’s what I learned after my 2026 Ram turned into a nightmare.
I wanted to make this post because I see so many people immediately saying, “Get a lawyer.”
You absolutely can if you want to, but don’t think you have to sit around waiting or spend money before doing anything.
Start documenting everything yourself.
I bought a brand new 2026 Ram 2500 last September. Around 150 miles later the problems started.
The truck developed a rough idle that shakes the whole truck. The radio failed and had to be replaced. Sensors were replaced. Part of the wiring harness was replaced. The check engine light came on. The dealer admitted they couldn’t fix the rough idle and told me they were waiting on a software update from Stellantis.
Months later they finally installed the update.
Instead of fixing it, the truck drives even worse now.
The RPMs stay high after letting off the gas, it shifts completely differently, the engine runs rough, and it honestly feels like a different truck than the one I bought.
The biggest lesson I’ve learned through this whole process is this:
-Keep every repair order.
-Write down every date.
-Keep track of every day the truck sits at the dealership.
-Save every email and text message.
-Write down who you spoke with.
-Open a case with the manufacturer yourself.
-Ask for a case number.
-Be polite but don’t let them brush you off.
A lot of people don’t realize you can start this process yourself. Manufacturers have customer care departments for exactly this reason. If things don’t go anywhere or they start giving you the runaround, you can always hire a lemon law attorney later.
Most people wait far too long because they think they have to hire a lawyer first. WHICH IS FALSE
Whether you eventually need one depends on how the manufacturer responds.
I’m sharing this because I wish someone had told me to start documenting everything on day one. It would’ve saved me a lot of headaches.
Has anyone else had Stellantis tell them they were “waiting on a software update” that either didn’t fix the truck or actually made it worse?
I am at a point where frustration and anger is taking over to be honest. Brand new RAM truck and its literally trash which is rare from what I see online. Never thought I would be the one buying the lucky one although I was one of the first people to buy the 2500 Warlock 2026 HD GAS Engine. Should have not done that.
I would love to hear from anyone who took the lemonlaw into their own hands and contacted stelantis. I feel like it’s wasting money hiring a lawyer. He isn’t doing anything and I barely get to talk to him.