STM issues with ticket exchange?
Anyone else having issues with the TicketExchange feature in the Caniac Account Manager. I successfully exchanged two single tickets, but have tried multiple times to exchange a pair of tickets and the system isn't recognizing the credit for the exchange and trying to charge me full price. I've emailed my account manager, but curious if other STMs have experienced similar issues.
I also had issues with both the VISA and AMEX verification services getting hung and never returning to a completed status. Lots of issues with ticketmaster here. Anyone else?