u/wxs_sef

Hello everyone, I’m considering applying for a remote Gaming Support Agent role with 5CA and wanted to ask if anyone from Tunisia has experience working with them.

The role seems to involve customer/player support for game studios, handling account issues, technical problems, purchase-related questions, and gameplay support. I meet the basic requirements like English, gaming knowledge, Windows laptop/PC, stable workspace, and remote work experience, but I’d like to understand the real experience from people who worked there before.

For anyone who has worked with 5CA or knows someone who did:

• How was the recruitment process?
• Was the training clear and paid?
• What kind of questions did they ask in the interview?
• Is the work mostly chat/email support or calls too?
• How strict are they with schedules, KPIs, and performance?
• Are shifts fixed or rotating?
• Do they require weekends or night shifts?
• How is the management/team support?
• Is the workload manageable?
• Is it a stable long-term remote job?
• Are there any red flags I should know before applying?

Any honest feedback from Tunisians or people who worked remotely with them would be appreciated.

Hi everyone,

I’m looking for advice on how to better position my experience for remote roles in marketing, social media, and content operations.

I have 2.5 years of experience in digital growth, social media operations, and creator account management. My background includes:

• Managing multiple Instagram and X/Twitter accounts at the same time
• Planning, scheduling, and posting reels, stories, carousels, and daily content
• Monitoring account health, including shadowban checks, flags, bans, and engagement drops
• Tracking performance and creating daily/weekly reports
• Handling content workflows, light video/photo editing, trend research, and engagement systems
• Coordinating between creators, VAs, and management
• Managing operations such as task tracking, team communication, onboarding/training VAs, and following/improving SOPs
• Organizing workflows across Discord, Notion, Google Drive, CRM tools, and content libraries
• Supporting growth through better content structure, consistency, account safety, and platform-specific strategy

I’m currently looking for remote opportunities where I can support social media growth, creator management, digital marketing systems, content operations, or team/operations coordination.

My question is:
Based on this background, what job titles should I be applying for, and how should I position this experience so it sounds valuable to marketing teams or agencies?

Any advice on improving the wording, targeting the right roles, or making this experience more attractive would be appreciated.

I have 2.5 years of experience in digital growth, social media operations, and creator account management. My background includes:

• Managing multiple Instagram and X/Twitter accounts at the same time
• Planning, scheduling, and posting reels, stories, carousels, and daily content
• Monitoring account health, including shadowban checks, flags, bans, and engagement drops
• Tracking performance and creating daily/weekly reports
• Handling content workflows, video/photo editing, trend research, and engagement systems
• Coordinating between creators, VAs, and management
• Managing operations such as task tracking, team communication, onboarding/training VAs, and following/improving SOPs
• Organizing workflows across Discord, Notion, Google Drive, CRM tools, and content libraries
• Supporting growth through better content structure, consistency, account safety, and platform-specific strategy

I’m currently looking for remote opportunities where I can support social media growth, creator management, digital marketing systems, content operations, or team/operations coordination.