SF Express question
I ordered something from Taobao. The package was a bit large for air freight to Japan, so I had to use sea freight, which is fine. Seller ships using SF Express. On the tracking info, it says SF delivered to the Taobao warehouse. Taobao claims they didn't get anything. So I contact SF Express and they say the package is now with China Post, and I'm like, "huh?"
For context, this is the second time I ordered the same product. The first time it was refused by the Taobao warehouse for being too big. Seller sorted it out and gave me a refund. Taobao rep told me that sea freight will work. So I worked it out with the seller (great guy btw).
Now, the seller tells me they didn't get any refusal message or anything, and they checked with SF Express in China and was told it's still in transit.
So it's like, all three are telling me contradicting information. None of it really makes any sense. But looking up SF Express, their service seems to be absolute dog shit to say the least.
Is my parcel in some sort of limbo? Or SF Express just being extra special?
