u/yuvraajm

Order#26042717034063

I ordered a Culture Circle Mystery Box on 27 April. It was finally delivered at the end of June, after almost two months of waiting.
But that was just the beginning.
The promised/assured product was missing from the Mystery Box. After waiting for so long, I was then sent a Drew T-shirt that I believe was fake, with a printing/quality issue as well.
I returned the item, and it has now been 12 days since the return was delivered. I’ve been following up repeatedly, and now I’m being told that I have to wait another 21–25 days just for the product to be sourced again.
So basically, an order placed on 27 April could potentially take 5–6 months to be properly fulfilled.
Why does there always seem to be an issue with Culture Circle orders? Delays, missing products, sourcing problems, authenticity concerns — and ultimately the customer is the one who has to keep waiting and following up.
This has honestly caused a lot of frustration, inconvenience and mental harassment. I paid for the Mystery Box expecting the promised product/service, not months of uncertainty and repeated follow-ups.
I’m now considering escalating this through the National Consumer Helpline/Consumer Commission if this isn’t resolved properly.
Has anyone else faced similar issues with Culture Circle, especially with their Mystery Boxes? How did you get it resolved?

Order id 26042717034063

I ordered a Culture Circle Mystery Box on 27 April. It was finally delivered at the end of June, after almost two months of waiting.
But that was just the beginning.
The promised/assured product was missing from the Mystery Box. After waiting for so long, I was then sent a Drew T-shirt that I believe was fake, with a printing/quality issue as well.
I returned the item, and it has now been 12 days since the return was delivered. I’ve been following up repeatedly, and now I’m being told that I have to wait another 21–25 days just for the product to be sourced again.
So basically, an order placed on 27 April could potentially take 5–6 months to be properly fulfilled.
Why does there always seem to be an issue with Culture Circle orders? Delays, missing products, sourcing problems, authenticity concerns — and ultimately the customer is the one who has to keep waiting and following up.
This has honestly caused a lot of frustration, inconvenience and mental harassment. I paid for the Mystery Box expecting the promised product/service, not months of uncertainty and repeated follow-ups.
I’m now considering escalating this through the National Consumer Helpline/Consumer Commission if this isn’t resolved properly.
Has anyone else faced similar issues with Culture Circle, especially with their Mystery Boxes? How did you get it resolved?

After waiting almost 2 months for my Mystery Box, I finally received it, but there are multiple issues with the order.
Order ID: 26042717034063
The promised assured item from Fear of God, Kenzo, or All Saints is missing from the box. This is clearly visible in my unboxing video.
I also did not receive the authenticity certificate that was promised.
Additionally, the Drew T-shirt I received has a printing defect and raises concerns regarding authenticity.
I request the Culture Circle team to:
• Provide the missing assured item from Fear of God, Kenzo, or All Saints.
• Replace the defective Drew T-shirt with an authentic, defect-free replacement.
• Provide a legitimate authentication/legit-check report for the Drew T-shirt and all items supplied in the Mystery Box.
After a 2-month wait, receiving an incomplete order along with a defective item is extremely disappointing. I hope the team resolves these issues at the earliest.
Order ID: 26042717034063

Order ID: 26042717034063
I placed an order worth ₹5,199 (Order ID: 26042717034063).
Original order details:
Paid online: ₹950
COD: ₹4,249
After raising an issue, I was informed that I would receive ₹520 as compensation/refund.
However, my order was later updated to:
Updated order details:
Paid online: ₹430
COD: ₹4,769
So instead of receiving any apparent benefit from the ₹520 compensation, my prepaid amount was reduced by ₹520 and my COD amount was increased by the exact same ₹520.
Can the company explain how this qualifies as compensation?
I contacted support and received the standard response that the matter has been forwarded to their tech team. So far, no explanation has been provided regarding why the COD amount increased after the compensation was issued.
The screenshots clearly show:
Original: ₹950 prepaid + ₹4,249 COD
Updated: ₹430 prepaid + ₹4,769 COD
If this is a technical error, it should be corrected immediately. If it is intentional, customers deserve a transparent explanation because this appears highly misleading.
Has anyone else faced a similar issue with Culture Circle or any other platform?

I ordered a Mystery Box from Culture Circle on 27 April 2026. The order was confirmed, the seller was confirmed, and after more than 2 months the order is still stuck at "Being Procured" with an "Issue Escalated" status.

What is even more frustrating is that yesterday a customer support executive assured me that the order would be shipped by yesterday itself. That deadline has now passed, and the order has still not been shipped.

As a customer, I have waited patiently for over two months, followed up multiple times, and accepted repeated delays. However, I am now giving Culture Circle and the seller a final 24-hour warning to dispatch the order and provide valid shipping movement.

If the order is not shipped within the next 24 hours, I will be pursuing all available consumer protection options and publicly documenting the entire experience.

The real mystery is no longer what's inside the Mystery Box—it's why an order placed in April still hasn't been shipped.

Order ID: 26042717034063

Final 24-Hour Warning to Culture Circle – Mystery Box Order Stuck Since April

I ordered a Mystery Box from Culture Circle on 27 April 2026. The order was confirmed, the seller was confirmed, and after more than 2 months the order is still stuck at “Being Procured” with an “Issue Escalated” status.

What is even more frustrating is that yesterday a customer support executive assured me that the order would be shipped by yesterday itself. That deadline has now passed, and the order has still not been shipped.

As a customer, I have waited patiently for over two months, followed up multiple times, and accepted repeated delays. However, I am now giving Culture Circle and the seller a final 24-hour warning to dispatch the order and provide valid shipping movement.

If the order is not shipped within the next 24 hours, I will be pursuing all available consumer protection options and publicly documenting the entire experience.

The real mystery is no longer what’s inside the Mystery Box—it’s why an order placed in April still hasn’t been shipped.

Order ID: 26042717034063

I honestly don’t know what else to do at this point.
On **27 April 2026**, I placed **Order ID 26042717034063** for a **Mystery Box Brown \[4 Premium + 1 Hype Tee Inside\]** worth **₹5,199**.
Today, I’m still sitting here without the product, without a delivery date, and without a proper explanation.
The order was confirmed. It was supposedly sourced. Then it got stuck in **“Being Procured”** for weeks.
Now the funniest part: Culture Circle’s own tracking page literally says the issue has been escalated and that the seller will be penalised. If the seller is being penalised, then Culture Circle clearly knows there is a problem.
So here’s my question:
**If you know there’s a problem, why are you still holding my money and giving me no resolution?**
For more than a month, every interaction has been the same:
Wait.
Be patient.
We’re looking into it.
Our team is working on it.
Apparently nobody is actually working on it because nothing has changed.
At this point, Culture Circle has spent more time generating excuses than delivering my order.
What annoys me the most is that they market themselves as a premium platform. Premium pricing. Premium branding. Premium social media presence.
But when an order goes wrong?
Suddenly nobody can provide a delivery date.
Nobody can provide a resolution.
Nobody can explain why a customer who paid ₹5,199 in April is still waiting.
The app itself acknowledges there’s an issue. The seller is supposedly being penalised. Yet the only person facing the consequences is the customer.
I have completely lost confidence that this order will ever be fulfilled.
**Either deliver the order immediately or issue a full refund.**
No customer should have to chase a company for over a month just to find out where their money went.
If you’ve had similar experiences with Culture Circle, I’d love to hear them because this has genuinely been one of the worst online shopping experiences I’ve had.
Screenshots attached.

I honestly don’t know what else to do at this point.
On 27 April 2026, I placed Order ID 26042717034063 for a Mystery Box Brown [4 Premium + 1 Hype Tee Inside] worth ₹5,199.
Today, I’m still sitting here without the product, without a delivery date, and without a proper explanation.
The order was confirmed. It was supposedly sourced. Then it got stuck in “Being Procured” for weeks.
Now the funniest part: Culture Circle’s own tracking page literally says the issue has been escalated and that the seller will be penalised. If the seller is being penalised, then Culture Circle clearly knows there is a problem.
So here’s my question:
If you know there’s a problem, why are you still holding my money and giving me no resolution?
For more than a month, every interaction has been the same:
Wait.
Be patient.
We’re looking into it.
Our team is working on it.
Apparently nobody is actually working on it because nothing has changed.
At this point, Culture Circle has spent more time generating excuses than delivering my order.
What annoys me the most is that they market themselves as a premium platform. Premium pricing. Premium branding. Premium social media presence.
But when an order goes wrong?
Suddenly nobody can provide a delivery date.
Nobody can provide a resolution.
Nobody can explain why a customer who paid ₹5,199 in April is still waiting.
The app itself acknowledges there’s an issue. The seller is supposedly being penalised. Yet the only person facing the consequences is the customer.
I have completely lost confidence that this order will ever be fulfilled.
Either deliver the order immediately or issue a full refund.
No customer should have to chase a company for over a month just to find out where their money went.
If you’ve had similar experiences with Culture Circle, I’d love to hear them because this has genuinely been one of the worst online shopping experiences I’ve had.
Screenshots attached.

my experience with Culture Circle has been frustrating enough that I think other customers should be aware of it.
On 27 April 2026, I placed Order ID 26042717034063 for a Mystery Box Brown [4 Premium + 1 Hype Tee Inside] worth ₹5,199.
Initially, everything looked normal. The seller confirmed the order, and the status progressed through the early stages. However, after that, the order became stuck in the procurement process and has remained there for weeks.
What makes this situation even more concerning is that Culture Circle’s own order tracking page now shows:
The order has been escalated
The seller is supposedly being penalised
Culture Circle will provide an alternative course of action
Despite all of these acknowledgements from their side, I still have:
❌ No product
❌ No dispatch date
❌ No delivery timeline
❌ No meaningful resolution
❌ No explanation for why the order remains unfulfilled
For over a month, I have been forced to repeatedly contact support just to receive generic responses such as:
“Please wait.”
“We are looking into it.”
“Our team is working on it.”
At some point, these stop being updates and start becoming excuses.
The most disappointing part is that Culture Circle presents itself as a premium marketplace for sneakers and streetwear. Customers pay premium prices expecting professional service. Instead, my experience has been the complete opposite.
If Culture Circle itself has concluded that there is a problem serious enough to escalate and penalise the seller, then why is the customer still the one bearing the consequences?
Why am I still waiting after 45+ days?
Why is there still no clear resolution?
Why is there still no definitive timeline?
At this point, I have lost confidence in Culture Circle’s ability to fulfil this order and believe a full refund is justified.
No customer should have to wait this long while their money remains tied up and support continues to provide the same generic responses.
I am posting this publicly because private follow-ups have not resulted in any meaningful action.
Culture Circle, if you’re reading this: either fulfil the order immediately with a concrete timeline or process a full refund.
Has anyone else experienced delays of this magnitude with Culture Circle? Were you eventually able to get your order or your money back?
Order ID: 26042717034063
Order Date: 27 April 2026
Order Value: ₹5,199
Current Status: Being Procured / Issue Escalated

Anyone here who has actually received the culture circle mystery box (2nd one)(april)????????