We currently use a few older Adobe Creative Cloud accounts that were created years ago. Each account is linked to a credit card for billing.

Each account has one of these two products:

Photography Plan (20GB) that consists of Photoshop and Lightroom
Creative Cloud App Apps (100GB)

Adobe is now asking us to consolidate the licenses in a Team account for easier billing etc but I did notice that the Photography Plan might no longer exist. What are the risks of this consolidation when it comes to monthly cost of licenses? Or even losing access to this specific plan? The Photography Plan we currently pay for is extremely cheap compared to a separate Photoshop or Lightroom license it seems.

Why is it when Adobe updates keeps ignoring customers when the software broken

Hoping for some assistance!

Is anybody facing auto completion of solution within 20 min of test started

And not able to do anything apart from finish test😔

Hey everyone, I really need some advice or visibility on an issue that just happened to me on Unstop.

Today (16/08/2026) around 2:00 PM IST, I was giving the Online Adobe University Hackathon 2026 - Round 2 (Case Study on Brand Visibility).

I literally just started the test and hadn't even written a single sentence for the first question. I tried to press the "Tab" key to create a space/indentation in my text editor box.

Instead of typing a space, Unstop’s platform layout immediately shifted my keyboard cursor focus directly onto the "Finish/Complete" button. Because I was actively typing, the very next letter key I hit (actually it is just a text letter like "r" or something not even a space/enter button still it is) registred as an "Enter/Click" command on that Finish button.

Boom. The entire assessment submitted instantly. 0 answers written. 0 marks.

It’s Sunday, so their customer support helpline (+91 9311777388) is completely offline. I have already drafted and sent an urgent email to support@unstop.com with my registered email , but the assessment window is ending now.

Has anyone faced this exact keyboard focus bug on Unstop before? How lenient are they or the Adobe campus recruitment team with resetting technical glitch attempts? Any tags or contact leads for Unstop/Adobe support would be heavily appreciated.

I use it thru work and we can only use the official to firefly. No nano bama or Gemini. Is Firefly ever going to get as good? I can go into copilot or Gemini on my own and get better results.

hi everyone, wanted to ask if this is some sort of new / old feature on the Adobe PDF document viewer. whenever i try to save any edits i made on a PDF (added text box, highlight etc.), it suddenly started opening the folder page to ask where to save the document to. which is very weird because for the past few years all i had to do was ctrl + S to save the changes instantly and continue editing.

i can't remember if this was an old feature (i'm using the new Adobe Acrobat) but does anyone know if this can be disabled? thank you!

Acrobat crashed on me today while I was signing a client PDF. It refuses to operate. I pulled the crash log. It's choking on an AI model file that won't load on my system.

I don't use the AI features.

So a PDF reader wouldn't open a PDF because a chatbot component broke.

I went to Creative Cloud after that and it says it needs a newer macOS. Which means Audition, my main DAW for work, is next.

If Adobe is going to permanently crash one day because they pull support from an older OS, what's to stop their other services from suddenly becoming defunct because of their need to push 'new tech' to satisfy their Wall Street investors instead of actually helping professionals?

If my editor won't open the morning of a session because Adobe pushed something or decided my machine doesn't qualify, I lose the job.

After decades of being with Adobe, I'm finally unsubscribing.

They are actively sabotaging us to serve a boardroom of money men and it's hugely disappointing

We originally created an account with a free trial of Acrobat Pro in May 2026. The trial never flipped over to paid, so I contacted them to get it sorted out. The rep closed our org account and to reopen a new one, then tried to sell us a tier that we didn't need, saying Acrobat Pro was no longer available.

I created a new account, started a new trial and set everything up, and reached out to their support to deal with the "deleted-org" listed on the old profile. They opened a ticket, and closed it; not so much as an email. So through support again, and had to manually purchase a Teams license, which required me to go back in three separate times to re-assign the licenses to everyone. I pointed out again that the deleted-org was still there, and I didn't have access to the payment information section.

We changed CC providers, went in last week to update the CC, and the problem still hasn't been resolved. Cases that I have numbers for don't even exist. Opened a new ticket. Received a notice today that the ticket was closed, but the issue hasn't been resolved, so back on chat again today where I'm told that it was cancelled because our CC is suspected of fraud. FFS, I've been fighting with them for nearly four months.

I downloaded 2026 Indesign app, but also have the 2025 version to access older files. Turns out, my fonts with 2026, so I have to opt for the 2025 version to work on files. Has anyone else had this problem?

Hi everyone,

I’m hoping someone here has experienced something similar and can help me understand what is actually happening with my Adobe subscription.

I have an active Creative Cloud Pro subscription. When I go to Manage Plan → Cancel your plan, Adobe gives me:

>

I’ve tried the cancellation process multiple times, but I keep getting the same error.

I then contacted the Adobe Virtual Assistant and specifically asked whether there is currently a payment being processed or whether I have an upcoming renewal.

The assistant replied:

>

I also have an Adobe invoice showing:

• Creative Cloud Pro
• $7.90
• Invoice date: 12-Aug-2026
• Service term: 12-Aug-2026 to 15-Aug-2026
• Payment terms: Credit Card

My main concern is that the plan still says Active, even though Adobe says there are no upcoming charges.

My questions:

1. Does “You have no upcoming charges” mean that Adobe will not charge me tomorrow / on the next renewal date, even though the subscription still says Active?
2. Could the subscription simply be between billing periods and renew later?
3. Has anyone experienced the “An error occurred. Please try again” cancellation problem with Adobe?
4. Is there a way to confirm whether my subscription is actually scheduled to renew?
5. If Adobe charges me despite showing “no upcoming charges,” would I have a reasonable basis to request a refund since I tried to cancel before the charge but their cancellation system was failing?
6. Is there anything else I should do right now to make sure I don't get unexpectedly charged?

I’m mainly looking for advice from people who have actually dealt with this situation.

Thanks in advance!

Anyone else having trouble downloading PDF's from Adobe Express today? Same issue as last week for me where I can't complete downloads.. either gets stuck or gives me the error message: "Download failed ... An error occurred while downloading your file. Please try again."

Losing my mind with client deadlines and all the disruptions.

Greetings all,

I'm seeking a reliable way to deploy both Pro and Free as a Win32 app via Intune.

My current source for packages is https://helpx.adobe.com/acrobat/desktop/get-started/access-the-app/install-acrobat-enterprise.html

I think the issue is that these packages use the "unified installer"

Following guidance to employ the Acrobat Customization Wizard, I can specify I want Free, and it edits the setup.ini accordingly.

However, the result is that Pro will install despite config changes.

Essentially - I've no problem deploying Pro, but users who require Free, I can't yet fathom this. Suspect I need a different source than above link that doesn't use the unified installer (?)

Any advice appreciated. Thanks

We have all seen the horrible effects of AI datacenters and the out of control use of AI for nonsensical purposes using resources for no reason. Many of us actively choose not to work with AI tools. It would be appreciated if we could opt out of the AI tools entirely at this point, or if you intend to force it on people you may lose subscribers.

It would be great if there was an option to pick and choose which items to subscribe to and offer a better rate based on how many items people subscribe to at the same time.

Those that have used adobe for years and have come to rely on it as a tool are frustrated and the increasing subscription price to add features nobody wanted or even asked for. Please give a chance to sever ties with the AI in our subscription or start offering non-subscription based software again.

Adobe has updated Arcobat, and like every update I notice they break something that I use daily. I can't find a way to install the past versions. I pay a subscription for broke software...

This is some joke right? This software I pay good money for! You are now forcing me to go with other methods.....

Adobe do you think you can STOP BREAKING YOUR SOFTWARE with every update!!!!!

Edit: The sad thing is.. I am going to have to make a VM and sail the seas with Acrobat because Adobe has left me with no options. YAAAARR to the boat bois!!!

Hi everyone,

I have a question regarding Adobe's licensing policy and device usage. I currently have an active Creative Cloud Pro plan. I work in the same room with two different machines: Mac mini 2020 M1, Mac mini 2024 M4 Pro.

Both computers are connected to the exact same Wi-Fi network and are located in the same room. I know Adobe allows you to install and activate Creative Cloud on up to 2 devices simultaneously, but my question is about active simultaneous use:

Can I have Photoshop open and actively running on BOTH Mac minis at the same exact time under the same account?

My wife is a painter and I am a graphic designer.

Or will Adobe flag this/pop up a "Device limit reached" screen, forcing me to close Photoshop on one machine to use it on the other? Does the fact that they share the same IP address/Wi-Fi make any difference?

Today I accidentally opened Photoshop on both computers for 15 minutes, and nothing appeared, but once I noticed it I immediately closed one.

Thanks in advance for the clarification

I noticed I have 1988/2000 credits left in my Adobe, but I haven’t used Adobe Firefly this month at all. I used it recently in the last October, and my credits always reset every month. I checked my Firefly generation history and there’s no any new generated images since October. I have used Photoshop and InDesign this month only.

Do you have any idea what’s going on? I hope no one uses my Adobe account.

I have student creative cloud and I pay 16euros. I’m from Latvia

The laptop i selected is Hp pavilion 15 ryzen 5 4600 H, 20gb DDR4 RAM, 512 Nvme, 1650 4gb, 1080p 60hz display. The laptop is obv used but is in a good condition and is protected by a protection film on both body and display. The deal is for $300. The things i am concerned about are: Is the price good? and is tis laptop good for Premiere? Please share your povs. Thank you!