r/AirTravelAustralia

Our flight to Adelaide was supposed to board at 12:10pm from Terminal 2 in Perth. Around 10 of us were waiting at the check-in area from about 10:45am and there was literally NO staff at the booth the entire time.
By around 11:20am everyone started panicking because boarding time was getting close and there was still nobody there to help. We ran around trying to find any Jetstar worker and couldn’t find anyone at T2. Then we even went to T1 Domestic looking for staff and still couldn’t find anyone.
After running back and forth across terminals, we finally discovered Jetstar had set up the check-in at the INTERNATIONAL departure area for a DOMESTIC Adelaide flight. Who the hell checks the international section when flying domestic?
To make it worse, the flight wasn’t even showing properly on the domestic departure boards. It was only appearing on the international board, which makes absolutely no sense for a domestic flight.
With only about 10 minutes left, one lady finally showed up and redirected all of us. By then it was too late and we got pushed onto a flight the next day instead.
The service desk staff acted annoyed at us the whole time like this was somehow our fault. Calling Jetstar support just leads to useless AI responses, and their live chat wasted nearly 2 hours only to end with “we’ll create a case” after asking for a refund and compensation.
Jetstar used to be decent but this experience was an absolute mess. Zero communication, no staff around, confusing terminal setup, terrible customer service, and no accountability.
Do better, Jetstar.

Hi everyone,

We have about 1 week before a cruise that departs from Sydney in January 2027. We will have about 7 nights total to travel. We will be travelling with two kids under 10. We have never been to Australia before.

The campervan option was presented to me recently and I am looking for your advice.

What would your itinerary be? Do you have suggested campsites ? We love beaches, light hikes and kid friendly activities.

With thanks.

"The two Gulf airlines will each be permitted daily flights from WSI to their hubs at Dubai and Doha."

“Western Sydney International Airport (WSI) could play host to a new ultra-low-cost carrier under plans by a former Ansett and Qantas executive.

Zinc Airlines, a project by Peter Kelly, who ran both Ansett’s Golden Wing Club and Qantas Frequent Flyer and helped establish Jetstar before moving into aviation consulting, is seeking to raise $200 million for what is described as a business model patterned on Ryanair.

According to Kelly, Zinc would fly between Sydney, Melbourne and Brisbane initially before potentially expanding to the Gold Coast, with a fleet of solely Airbus A321neo aircraft, with fares cheaper than Jetstar’s.”

I've booked my daughter a flight with American Airlines. Long flight Atlanta > LAX > Sydney > Darwin. All on the one ticket booked via American Airlines site.

She's finishing up at College after 5 years and will be paying for an extra checked bag over the 1 included. Plus a dufflebag for her gear for competition in Darwin that she will take on American as carry on.

Obviously she will need to collect bags at Sydney and she has about a 12 hour layover so is intending to drop her 2 large checked bags with her grandparents, do some training and then come back that night with just the dufflebag.

In America in this situation she would just keep the dufflebag as carry-on but this leg is with Jetstar. I haven't flown with them for years but I remember they had really restrictive carry-on restrictions. Will that still be the case when you are booked via American? If she has to check her duffle will she be able to get it re-tagged in Sydney?

Edit: Just to update what it says on the ticket re baggage:

Bag information

Checked Bag (Airport)

1st bag No charge

2nd bag $100.00

1st bag

Taxes are included, when applicable.

Maximum dimensions: 62 inches or 158 centimeters calculated as (length + width + height)

Maximum weight: 70 pounds or 32 kilograms

2nd bag

Taxes are included, when applicable.

Maximum dimensions: 62 inches or 158 centimeters calculated as (length + width + height)

Maximum weight: 50 pounds or 23 kilograms

Bag fees apply at each Check-in location. Additional allowances and/or discounts may apply. For information regarding American Airlines checked baggage policies, please visit: Bag and optional fees

If your flight is operated by a partner airline, see the other airline’s website for carry-on and checked bag policies.

Carry-on bags (American Airlines operated flights)

Personal item A small purse, briefcase, laptop bag, or similar item that must fit under the seat in front of you.

Carry-on Maximum dimensions must not to exceed: 22" long x 14" wide x 9" tall (56 x 35 x 23 cm).

EDIT 2:

Good old AI to the rescue. Asked perplexity and gave it the ticket and it advised me to use the jetstar confirmation number to check (I hadn't even noticed that). She is entitled to a 32kg checked bag to Darwin.

Thanks all for your help.

I just bought a duffle bag 71L, from K-m*rt. I just noticed after opening the duffle bag in home that it a bit bigger than my usual carry on suitcase.

How strict the airline would be here for the size?

Should I just bought a new one? And is this returnable?