r/ArubaNetworks

Just got routed to adult dating phone line from HPE call center

Trying to get EVAL licenses - Website failed 5 times in a row to get me to a human agent. Tried the classic - same fail. Tried the AI - can't handle licensing requests.

So I go back to old school phone number - voice activated menu fails utterly and eventually I get a human. I ask for a licensing case and they forwarded me to an adult date line!! wtf.

They're trying really hard to lose customers.

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u/vespenejass — 12 hours ago

HTTPS Certificate on Clearpass Captive Portal

Hi,

I have a question regarding the HTTPS certificate on ClearPass.

-Is it mandatory to install an HTTPS certificate if we want to use the Captive Portal for a guest network?

-What is the purpose of this certificate?

-Does the certificate need to be issued by a public Certificate Authority (CA) for the Captive Portal?

-What would happen if we used a private or internally signed HTTPS certificate instead for the Captive Portal?

Thank you in advance for your clarification.

Best regards,

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u/Specialist_Editor245 — 3 days ago

Best way to build a ClearPass home lab for study without a contract?

I want to practice ClearPass policies in an isolated ESXI lab. I know the official portal requires entitlements. Has anyone successfully set up a lab recently ? Are there any partners willing to help witg initial setup files via DM ? I understand licensing rules and just need the base OVA for practiceee

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u/BlOoDy_bLaNk1 — 3 days ago

Need help with UPS power for 6200M switches

Our new site will have 8-switch stacks and need some help spec-ing a UPS for them. We typically use 5kva UPS's on our current stacks but I'm not sure if that will be enough (power and outlet-wise) for bigger stacks like I mentioned. I'm thinking maybe a pair of PDUs then those can connect to the UPS in the rack.

I don't want to involve a reseller/vendor just yet so that's why I'm posting here. I did speak to my sales rep but he can't exactly recommend a specific one. They gave me the power supply rating, etc. and that's about it. The max power for a 6200M psu is 1050W and they will have 2 psus each

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u/ComfortableMarch4296 — 4 days ago

Is AOS-8 support for the AP-7xx series just around the corner?

I found this in 8.13.x.x release notes:

In AOS-8.13.3.0, AP‑7xx access points support migration from AOS-10.x to AOS-8.x using the Dual Image feature. APs boot into AOS-10.x by default and may automatically detect AOS-8.x based environments (IAP Swarm with Virtual Controller/Classic CoP or a Mobility Controller). If a controller is discovered and no Cloud or IAP environment is detected, the AP automatically converts to an AOS-8.x CAP.

BTW, 8.13.3.0 is not released yet, but maybe will be in a couple of weeks.

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u/safranek86 — 4 days ago

Airwave Support

Is there already a date for when support for Aruba AirWave ends? Or does AirWave support always depend on AP support? In other words, as long as support for version 8.13 lasts until December 31, 2031, will there be ongoing AirWave support?

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u/Proxima-B42 — 4 days ago

How to get access points to go back to their cluster

AOS8

I have MM/MC setup 3 sets of 2 cluster 7220's. Each in their own data center. Few days ago we lost one data center due to some fiber work. The WAPS ended up on the other datacenter's controllers overloading the pair. I have LMS setup at the cluster level for each data center has a primary LMS for the group. The AP-groups are at the managed network level so each cluster has the same AP-groups. When they move over they get the new LMS from those controllers then I have to spend hours using the APMOVE command. Rebooting and putting the other cluster VIP in the provision IP doesn't move it. The only thing that works is the CLI command apmove. Which works great it's super fast I have to create these massive lists using excel and notepad. It's lot of work.

Is there a way to make them go back once the data center returns. This is one of the big reasons I want to go to AOS 10 AP's are not homed to a controller. We can dump traffic locally at the office the WAP is installed. Data center outage has no affect other then guest wireless.

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u/blastman8888 — 5 days ago

8-port 2530 Orientation

I need to mount an 8-port 2530 (J9774A) on a wall. The installation guide says for wall mounting, 8-port switches must be mounted with the ports up. What's the reasoning for this? I would expect really any orientation to be acceptable, given they are fanless. Ports-up should be thermally equivalent to ports-down. Ports-left and ports-right should also be acceptable, given sufficient clearance for air to enter the bottom grille and exit the top grille.

I have no problem installing ports-up, but am curious about other orientations.

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u/Yusuf20904 — 6 days ago
▲ 6 r/ArubaNetworks+2 crossposts

Best APIs for Aruba EdgeConnect

Hi everyone,

I'm integrating Aruba EdgeConnect (Silver Peak) into our monitoring platform and wanted to understand the recommended approach.

What are the recommended APIs for:

- Device discovery

- Interface discovery

- Packet loss, latency, and jitter (PLJ) monitoring

- Interface/bandwidth utilization

Should these be collected directly from the Orchestrator APIs, or is there a better or more scalable approach?

If anyone has experience with these APIs or can point me to the relevant endpoints or documentation, I'd really appreciate your guidance.

Thanks in advance!

reddit.com
u/v-inay2301 — 6 days ago

Renaming AP

Hey guys. I'm new to Aruba, coming over from Ubiquiti. I recently got some AP-635s and started deploying them, but trying to navigate New Central alongside Classic Central has been a massive headache.

My biggest problem right now is something that should be simple: I cannot get these APs renamed.
At first, I thought I figured out the workflow: add the device, attach the license, and then in Classic Central, once it connects and shows up in the default group, rename it there before moving it to my production group (running AOS10).

But for the APs already in my production group, there is no option to edit the name anymore (maybe because of auto-provisioning, I'm not sure). If I move them back to a group where I can change the name, it actually shows the custom name I gave it earlier. But the second I put it back into the production group, it reverts right back to showing the MAC address.

I've gone through the official help articles, but they all just give the same basic advice: go to Classic, go to device groups, open the devices, go to the Access Point tab under config, and click rename.

That is not working for me. When the AP is in my AOS10 group, trying to do this just shows a config audit tab or something similar.
I've deployed a batch of these over the last two weeks and they are all running in production now, but two of them are stubbornly stuck showing their MAC addresses.

Has anyone run into this UI loop before? Any advice would be appreciated before I burn these things down and buy TP-Link or some shit out of pure frustration.

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u/HerkusBelt — 11 days ago

Older AP-335 setup

So I'm setting up Home assistant and using an Aruba 48 PoE+ switch and 2 X AP-335. I'm a noob to this level of networking and can't find or access the WAPs on the network.

They power on and blink green for 10-15 minutes without going green.

I've reset them both, tried instant On App and Angry IP finder, but they just don't appear.

Clearly I'm doing something wrong, but I need a good educating.

PLS send help

Thanks 🙏

reddit.com
u/Helioxsparrow — 11 days ago

IPSec Tunnels Bouncing Between AP and Gateway

Hello,

My company uses Aruba and we recently migrated off of the AOS8 MM structure to AOS10 in Central.

I defaulted my 7220 gateway, upgraded it to AOS10, and got it in Central to be used for a particular group that I have created where my SSIDs need to be tunneled. After creating the group, SSID, and get an AP and gateway in that group, the tunnels only briefly establish before dying..

Its been going back and forth, and im not sure why it was working on AOS8, but having issues with AOS10. Currently running 10.7.0.0 on the APs and gateway.

I have tried a variety of AOS versions as well as factory defaulting the gateway again, using another 7220, and other APs, even in different Layer 2 and Layer 3 networks. Seems like no matter what I do I cannot keep tunnels up.

I called TAC and they were absolutely ZERO help. They claimed that my uplink switchports were bad.. Any ideas or suggestions?

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u/Maltezari — 11 days ago

HPE Central Marvis

What's everyone's thoughts on HPE Central Marvis integration? How has everyone's experience been thus far with HPE Central CoPilot? We may be getting CoPilot, curious how well it is

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u/MoJoPBS17 — 14 days ago
▲ 7 r/ArubaNetworks+1 crossposts

Configure 2930f to handle ipv6 intervlan routing of ULA's.

My GUA'a are dynamic via SLAAC and cannot be used for DNS entries for internal vlan network communication so I use ULA's for this. However I would like the switch handle intervlan ipv6 communication just as it does for ipv4 as opposed to a router-on-a-stick configuration.

I have configured ULA's on the switches vlans and when I enable ipv6 unicast-routing the client devices lose Internet access because the switch becomes the default gateway. Setting ipv6 nd ra lifetime 0 resolves that issue but the switch does not route between the ipv6 vlans as apparently the clients receive no specific routes to the switch for the other vlans and intervlan ipv6 communication goes in and out the firewall.

How can the switch be configured advertise specific routes for the ULA vlans without advertising itself as a default route?

Thank you!

Chris

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u/darkphader — 14 days ago

Can I reuse AP 335 licenses on new Aruba WiFi 6 APs (AP 550/560/570/620/630) with 7010/7030 controllers?

Greetings everyone,

We're looking to upgrade from AP 335s to WiFi 6 models (AP 550, 560, 570, 620, 630) on existing Aruba 7010 and 7030 controllers.

my question is can we migrate/reuse the licenses from our current AP 335s to these new WiFi 6 APs? Or do we need to purchase completely new licenses?

Any experience with this license migration path would be appreciated. This is for a production deployment, so accurate info is important.

Thanks!

reddit.com
u/Enough_Escape9411 — 13 days ago

ORCHESTRATOR AND EDGE CONNECT FIRMWARE DOWNLOAD

Hi all,

I can’t seem to download the Edge Connect and Orchestrator firmware on the portal. However, I can download CX switches firmware no problem. What’s the cause of this and how can I download the firmware? I want 9.6 for both Orchestrator and Edge appliances. It’s been two days now trying and retrying…

Thank you!

reddit.com
u/Intelligent-Voice790 — 13 days ago