HE intentado retirar mi dienero de etoro. No todo solo una simple retirada.
Siempre había utilizado mi cuenta de Santander pero ahora no me la acepta y traté por PayPal con 2 cuantas diferentes y no me manda nada ni me aparece el portal de historial de envíos.
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Que puedo hacer ??
I'm posting here to find out whether anyone has experienced something similar with eToro and how it was resolved.
A friend referred me to eToro. I opened an account, deposited approximately €1,000, and invested the money.
A few days later, I requested a withdrawal. Shortly afterwards, my account was blocked.
Since then, I've contacted customer support multiple times, but I've received different answers from different agents:
One representative told me my balance would be returned to my original payment method within 5 business days. It has now been almost one month, and nothing has happened.
Another agent told me to check the messages in the eToro chat platform, even though I cannot access my account because it is blocked.
Another simply stated that my account has been permanently blocked and cannot be restored, without explaining what will happen to my funds.
At this point, I still don't know:
Why my account was blocked.
Whether my money will be returned.
When it will be returned.
Whether there is anything else I need to do.
The inconsistent responses from customer support are honestly more frustrating than the account restriction itself.
I'm considering filing a formal complaint with the relevant financial authorities, but before doing so I'd like to know whether others have gone through the same situation.
Has anyone experienced a permanent account restriction with eToro? Did you eventually recover your funds? How long did it take? Were you given a proper explanation?
I'm only looking for honest experiences and advice. Thanks in advance.
Withdrawal times are one of the most common questions I see here, and it's worth explaining properly because there are several moving parts involved.
When you submit a withdrawal request, eToro processes it within up to 2 business days and sends a confirmation email once done. From there, how quickly funds arrive depends on your payment method:
A few things that affect timing:
Account verification — withdrawals can only be processed on fully verified accounts. This is a regulatory requirement across all regulated financial platforms, not an arbitrary hurdle. Platforms operating under regulators like the FCA and CySEC are required to verify user identity as part of anti-money laundering frameworks and investor protection schemes.
Security checks — in some cases additional checks are required before a withdrawal is processed, particularly for larger amounts or unusual activity. This is standard practice across regulated financial entities and exists to protect users.
Business days only — processing happens Monday to Friday. Weekend and public holiday requests move to the next business day, with an 11:00 AM EET cutoff for same-day processing.
Pending orders — if you have open pending orders, those funds are reserved and won't be included in your available balance until the order fills or is cancelled.
The $5 withdrawal fee applies per transaction, so if you're planning multiple withdrawals it's worth batching them where possible.
If your withdrawal is exceeding the established processing times, a ticket should be raised with customer service so they'll be able to look into it and guide you on next steps.
If there are aspects of the withdrawal process that still need clarifying, drop them in the comments! And if there's enough to cover, happy to do a follow-up post on it.
I’ve been building a custom Python/Flask webhook bridge to route strategy alerts from TradingView directly into eToro using their official Public Developer API (https://public-api.etoro.com).
Buys (Long positions) are working flawlessly. However whenever my script tries to initiate a Short (Sell) position, the eToro API gateway immediately rejects the order with a hard 400 Bad Request validation error:
"message": "Validation failed:
-- Transaction: Sell and buyToCover transactions are not supported in the current implementation. Severity: Error"
My account is fully cleared for CFD trading and I can open short positions manually via the eToro Web UI without any issues. The web interface (trade-api.etoro.com) handles a short perfectly, executing an underlying contract with a clean schema: "IsBuy": false, "OrderType": 17etc.
0 -Is this a permanent retail API restriction?
1 -Has anyone heard anything regarding an API roadmap?
2 -Workarounds not involving migration of the whole thing over to a headless browser automation stack?
PS: I also happen to have an account with Interactive Brokers. Thanks to IBKR's native TradingView integration both execution triggers and feedback loops function flawlessly on their platform once the trading rights are released.
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