r/AskeToroTeam

Hello, I need help routing an API connectivity issue to eToro’s API team. On 2 October 2026 at approximately 13:20 CEST, a read-only GET request to /api/v1/trading/info/real/pnl returned HTTP 403 with Cloudflare Error 1010: browser_signature_banned. The response said not to retry, so I stopped. No trades or portfolio changes were made. I cannot submit a support ticket through the website. Could eToro investigate this block and explicitly confirm whether, and when, reconnecting is permitted? I can provide the exact response and any available request ID through a private official support channel. I will not share API keys or user tokens.