been running the business for a few years now and the setup that made sense when it was just me and a handful of clients is starting to show its limits. the reporting side of things is where it's feeling most painful. i can pull numbers but i can't get a clear picture of what's actually happening across the business without piecing things together manually which is taking longer than it should.
payroll has also gotten more complicated as the team has grown and having it separate from everything else means reconciling things that should just talk to each other automatically. i'm not looking for something overly complex but i need something that gives me proper visibility into how the business is performing without having to build the reports myself every time. what people here moved to when they hit this point and whether the upgrade actually felt worth it once you were properly set up.