r/CircleK

So, I guess, employees can just get punished for shit the customers say with no other employees to witness, monitor, or investigate the reported situation. Neat.

For context: I worked night shift for a couple nights on my own. Our store is in a really not great part of town, there's a couple motels down the road that house crackheads and other people who really aren't the best of modern society. Seems like every other week someone's getting murdered in them, just to name a few from this long list of ill doings.

I'm still somewhat new to the company but this isn't my first job, not by a long shot. I know my shit, and this ain't my first rodeo. Even been told by staff to "not be afraid to stand my ground" and all that jazz. I know the sales policy like the palm of my hand, even have a list with me on the register.

Plenty of times I've had customers come in and try to get free shit, or try to trick me into ringing them up for shit they didn't pay for... the list goes on. Scumbag behavior. Again: I'm completely professional about this. I "stand my ground", stern, but not "mean", and I get them on their way as soon as I can so I can get back to doing what I need to do.

Fast forward a couple days, I work a 2nd shift. Manager's there. Sweet! She tells me she needs to talk to me for a minute. Okay, no problem.

"So... I've had a couple customers claim that you were being racist to them sometime during the couple of night shifts you worked."

... I'm fucking sorry what?

"I mean- I don't know if you were or not, because I wasn't there to see it, and out of the entire time I've watched over your work, you've not shown any signs of being racist-"

I then proceed to explain that the past couple of days I've been plagued with some extremely unsatisfactory customers, but I've dealt with them professionally. The whole "Stand my ground" and all that.

"I believe you, but we're going to have to put this in your workday as a warning. Don't worry though because this is just one of four-"

Seriously?

So... my time here at Circle K is a ticking time bomb. Great. Awesome. That's just super fucking duper. Even better I'm getting a derogatory mark on my record MY FIRST TWO MONTHS IN.

Guess I'm job hunting. Again. Especially since it's not getting thru to them that I don't wanna work night shift. YIPPEE!!!!

What do you guys do at night?? Someone give me a rundown, when I worked nights I checked truck and put it away. As well as cleaning..

Please help me if possible

A bunch of stores around here recently switched to Circle K, and since the change I can't get the fuel discount to actually apply at the pump.

The weird part is the app is logging my visits, so my account is clearly being recognized. I select Inner Circle, enter my phone number, everything looks normal — but no discount.

I've contacted customer service multiple times and their email support has been pretty useless. They just keep sending the same generic instructions about selecting Inner Circle and using a participating location, then closing the ticket. I've explained multiple times that I'm doing exactly that and the visits are showing in the app.

Seems like something isn't syncing between the pumps and Inner Circle accounts. Anyone else in MN dealing with this since the switch? Did you get it fixed?

So for this program too good to go how do we account for the items we are putting in the bag? Is it under charity on the handheld or what?

Also is this what we are giving people ? No more no less ?

Circle K, small bag of chips, Circle K sandwich, such as croissant, sausage, ham, and croissant or sausage and biscuit, a small bottle of water and a Circle K candy bar.

If this is someone, please let me know because my general manager is unaware what we’re supposed to give out or how to account for it. She’s called and asked several people, but they also don’t know. Apparently my district is unaware of anything about this program.