r/Crunchyroll

I’m on an older device using IOS 16 and have had no problems with the app up until this point. Suddenly, I open the app and it says “looks like you’ve got an old version of the app. Update now.”

I go to the app store to update and see a huge bar above the update button “Requires IOS 17.0 or later”.

My device cannot update to IOS 17. It caps at the latest version of 16.

I tried to use the website but it just told me to use the app (which I cannot).

I do not have access to any newer mobile devices.

Should I just cancel my subscription? This has made it outright impossible for me to use Crunchyroll since my only laptop is for work and I can’t be using it for personal activities (e.g. anime).

Edit: I’ve haven’t actually specified it here yet, but the model is the iPhone SE 1st gen (2016) in case anyone wanted specifics.

I have to scroll past four rows of promotions and suggested animes before I get to the anime I want to continue watching. It's also super slow and unresponsive. Idk if most users watch Crunchyroll on their computers,but the app UI and experience should be faster and easier to navigate than what it is now.

It makes no sense to me that Crunchyroll's Amazon thing has Rumbling Hearts (which is something I wanna watch) but Crunchyroll's website itself doesn't have it. Is there anything I can do to watch it without needing to double-dip on Crunchyroll?

Got off work and booted up the next episode of Valkyrie drive (yeah I know, gooner anime) that was uncensored a few days ago... Just to be flashed by a whole mess of bright lights covering up my screen... I checked the episodes I've previously watch... They're also censored too... At that point, why TF doesn't Crunchyroll just remove it? Like, I am invested to see where the ACTUAL plot goes but without the PLOT... I might as well just rewatch soul eater.. which I'm probably gonna do anyways but still! Why censor a show that is BLATANTLY lewd focus?? Just doesn't make sense imo

It keeps saying English but it’s not (don’t kill me it’s my roommates first anime) we are trying to watch apothecary diaries and it’s started only working in Japanese. We use Roku if that helps or anyone has a solution

About a week ago, all of my new episode drops did not go to the beginning of my watch list like they used to and now I have to search for them under "start watching" instead. I'm also running into issues where when I've watched all of the available episodes for dubs, it's going immediately to "start watching" as well instead of just "watch again."

Why am I getting logged out when I open the app regularly and don't login anywhere else? Are the devs and the support staff uneducated or what?

With the new manga I want to upgrade so that I can read it. I currently have a annual membership and can't upgrade till the current membership ends. The end is in April next year.

I have been on with support but they told me to wait and closed the chat.

I was just wondering if anyone has any advice or an email I can contact.

Edit: I got an email from the support chat and the email directs you back to the support chat.

I just bought a new tv bc my old one died on me I gotten a vizio smart tv and everytime I open up the app it just trys to load then just a black screen after i tried turning it off and unplugging for a min nothing It doesnt allow me to uninstall all it allows is to remove from homescreen row and the other streaming apps work perfectly fine

Hey guys,

I have a LG C2 77” in my living room and a C6 48” in my bedroom. There was a WebOS update this week and ever since then Crunchyroll with open and then try to load and exit app.

I have tried delete in the app, unplugging the TV for a half an hour on both TVs, and then reinstalling.

Nothing is working. I know I can Apple AirPlay crunchy roll to my TV from my phone, but I wanna watch it natively on my TV via the app.

I know I saw a post earlier this week concerning, I think, the C2 or the C6, but I never saw any clear answers if anyone got it working and how they got it working.

If someone knows how to honestly fix it, I would appreciate it.

So when I open the app it shows the CR logo and then I get a spinning circle that disappears after a second then reappears and then the whole app closes.

You send random old seasons into watch next queue because you edited something, forcing people to use mark as watched on the whole show (else it just sets next episode as unwatched).

And then temp bans you for using a feature you have in the app.

this has been going on for months now. anyone else? how to fix it? i can close the app and restart it and it works ok but then it’ll happen again.