r/EAApp

Hi everyone,

I'm looking for advice from anyone who has been in a similar situation.

My EA account was permanently banned from Apex Legends over 27 months ago (833 days) for "Hateful Conduct." I appealed several times through the official process, but every appeal was denied.

The biggest issue is that because my Steam account is linked to my EA account, I also permanently lost access to single-player games that I legally purchased, including Mass Effect Legendary Edition and Star Wars Jedi: Fallen Order.

I was never shown the specific message or evidence that resulted in the ban, so I still don't know exactly what triggered it. To the best of my memory, I never threatened anyone, encouraged violence, repeatedly harassed anyone, or intentionally promoted hatred toward any individual or group. I did have a heated argument with another player shortly before the ban, and if I crossed a line during that conversation, I genuinely regret it. However, I never intended to spread hate or target anyone because of who they are.

I fully understand that EA has the right to enforce its Terms of Service, and I'm not asking anyone to bypass those rules.

At this point, I'm simply trying to understand whether anyone has ever successfully received another manual review after such a long time, or if there is any way to regain access to the Steam games that are permanently locked because of the EA account ban.

I have over 150 games on Steam, and it's the platform where I keep my entire library. Because my EA account is permanently linked to my Steam account, I no longer feel comfortable buying additional EA games through Steam, even though there are several I'd genuinely like to play in the future.

Has anyone here experienced something similar or found a solution? Some specific questions I have:

• Has anyone ever had a permanent EA ban manually reviewed after a long period of time?
• Is there any way to regain access to Steam games linked to a permanently banned EA account?
• Has anyone successfully transferred their EA game entitlements to a new EA account?
• Has anyone successfully regained access to their EA account after a permanent ban that was originally upheld through multiple appeals?

Any advice would be greatly appreciated.

Thank you!

I bought the Mass Effect games yesterday, but I can't play them because the code isn't being sent to my email.

Thank you for the help..

I just bought Battlefield 6 and realized my EA account was hacked a year ago (EA send me an amil i had not seen saying they disable the account), and the email address was changed by the hackers, so I can no longer access it. Account was disabled by EA, but it is still linked to my PlayStation account.

I need an EA account linked to my PlayStation account in order to play Battlefield. I would like to unlink this disabled EA account from my PlayStation account, so I can then create and link a new EA account.

From what I understand, the two EA and PS accounts can only be unlinked through the EA website, but I cannot access the EA account anymore.

To get help from EA i created a new EA account and send my disabled previous info before hacking, ans aked them to unlink it from my PS, but no answer since few days.

Anyone know a way to unlink the blocked EA account from my PlayStation account without having access to that EA account?

Damn i just want to play a game i just bought ffs😢😢😢