▲ 2 r/EASportsCFB+2 crossposts

CFB27 won't launch, crashes right after anti-cheat (0xC0000409), and doesn't even show as "Owned" in my EA account library

UPDATE: Solved by deleting CryptBase.dll file and clearing Steam cache

Been dealing with this for several weeks now and EA support hasn't been much help, so trying here too in case anyone's hit the same thing or a mod/staff member can point me in the right direction.

TLDR: College Football 27 gets through the EA Javelin anti-cheat load, then just closes. No error message in the game itself, but Windows Event Viewer shows exit code 0xC0000409 every single time, right at that point.

A few things that make me think this is on EA's end rather than my PC:

- On EA's own help site, my account library shows every other EA game I own with an "Owned" badge, except CFB27, even though I bought it and have played it before.

- Running EAAntiCheat.Installer.exe manually to try to force a reinstall of the anti-cheat, it lists Madden, FC, Battlefield, etc as available games, but CFB27 isn't even an option in the list, despite being fully installed.

- Maybe 1 in 10 attempts, it prompts me to log into Origin mid-launch, and if I do, the game actually opens and works. But if I close it and reopen right after, same crash again, no new login prompt that time.

What I've already ruled out (so please don't suggest these, I promise I've done them): full uninstall/reinstall, verified integrity, Secure Boot and TPM confirmed on, not in Windows Test Mode, not on an Insider/Preview Windows build (checked directly), latest Windows update installed, VC++ redistributables all current, all overlay/RGB/OC software closed, mods fully removed and unpatched through Frosty (this started after modding + a game update, but I've completely reverted that).

I've got a whole EA forums thread with a support rep going through screenshots and DxDiag if anyone wants the full history. At this point it feels like something's off with how my account is registered for this specific game rather than anything fixable on my computer. Anyone else run into this, or know how to get EA to actually look at the account side of it?

https://forums.ea.com/discussions/college-football-27-technical-issues-en/cfb27-crash-0xc0000409--missing-from-account-library-and-anticheat-list/13618005

C

reddit.com
u/Mr_Gabs — 5 days ago