r/EightSleep

Hey everyone, quick question.

When I wake up in the middle of the night, like 2-4 am, and stay awake for a while, I usually just leave my Pod running. But I've noticed it still logs sleep stages during that time.

Do you guys stop/restart the session or just let it run until you fall back asleep?

This 5 day reddit poll will be how I decide if I am buying an eightsleep or not. I run my AC at 67 all night and saving money on my bill in the most expensive electric company in the US is my primary goal. My 1800 square foot house is around $1000 a month in the summer. Do I buy this thing or not? Worth it or not? Best night sleep ever? Thanks

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My pod 3 no longer cools, I read some older comments on running a prime with hydrogen peroxide, I tried that but didn't make a difference, also the heating does work fine so I assume the water flow is not obstructed, any ideas what else I can try?

Hey there EightSleep Community. I really got my Pod5 and thinking about where to start with my setting. Currently I have Bedtime (+2), Night (-2), and Dawn (0). I know a lot of this is test and learn what works, but any times on how to best iterate and think about these temperatures.

I've got the pod4 and queen sized cover. Soon i am going to change the mattress to a Cali King.

I can't find the option to buy just the cover. Is there a hidden method to buy it?

Thanks

I've been researching sleep for the past few months and talking to people about what actually prevents them from waking up feeling genuinely rested.

For some people, it's temperature.
For others, it's noise, stress, neck pain, or waking up multiple times during the night.

I'm curious:

What is the single biggest factor that stops you from getting truly restorative sleep?

And if you could magically fix just one thing about your sleep environment, what would it be?

I'm collecting real experiences to better understand what matters most to people.I've been researching sleep for the past few months and talking to people about what actually prevents them from waking up feeling genuinely rested.

For some people, it's temperature.
For others, it's noise, stress, neck pain, or waking up multiple times during the night.

I'm curious:

What is the single biggest factor that stops you from getting truly restorative sleep?

And if you could magically fix just one thing about your sleep environment, what would it be?

I'm collecting real experiences to better understand what matters most to people.

trying to return my pod and cover - we were hopeful, but didnt do it for us.

trying to return within the 30 day period but have not heard back from customer service for over 48 hours.

what, exactly, do you pay for with this thing??

So, today I decided on getting the Core 5 8S system.

Any recos, tips, ramblings you guys want to share before I get my shipment? Advice is HEAVILY appreciated.....

I am not asking for medical advice. Just an opinion. I have been annoyed by my female roommate.

To start she will randomly tell me to turn down the volume of the TV while it’s mute. There’s other things but necessarily I rooted out she will complain about random things when they aren’t happening. I finally decided to walk into her room because I was worried (she normally snores and wasn’t) but I noticed both of her eyes were slightly open. I thought it was weird and decided to make a complaint. She acted responsively. I decided to walk out of the room because it was weird and creepy. The next morning she claimed she didn’t remember anyone of that and questioned me why her door was shut (her snoring was extremely uncomfortable and loud to the point I could hear them even with noise canceling headphones.

Question is why does she sleep with her eyes open and could it be possible related with some type of sleeping disorder? Maybe it’s due to the bear like snores? Just kinda curious.

Just sharing my experience of owning Pod 4 for 1.5yrs

purchased with base was around ~$4,000 or so retail but disclaimer - I got a discount from a friend that was an employee

for first 2 months or so worked great - then exponential decline

Ill start with a highlight:
- core feature - temperature is still good - it works and cools / warms me - don't really have any issues here from a hardware perspective

That's really the only highlight - baseline product still works after a year - I guess the bar is pretty low

Lowlights:
- sleep tracking / sensors increasingly got less and less accurate - entirely inaccurate now - by the time I hit a year I never even looked at my sleep score because every night it says I sleep 1-2 hrs and got a 20-50 sleep score lol

- presence detection - honestly this never really worked well for me - pod often stays on way after I get up - and if my partner is away and we don't explicitly tell it - then it will still record sleep for them?? is it just making it up lol ? either that or their ai / sensor hardware is very bad (honestly probably both)

- autopilot is entirely useless and often annoying - most nights when im in bed it'll either decide to randomly change my schedule and start heating me to +5 before sleep or cooling etc - never once have I had it do that and I need to always change it manually back

- autopilot schedule is unpredictable - my sleep schedule is normal - but since presence / sensors are so bad - it regularly doesn't notice I feel asleep and so my later phases never trigger - would be so much better if it stopped trying to be "smart" and just let me set exact times to phases

- App is shit (iOS) - they just keep adding nonsense "features" and UI - I never use the new "AI" tab (its useless - controls are tiny and not often in the same spot) - but app always resets me to this tab - so I open and want to change temperature I have like 6 taps in the middle of the night instead of 1

- App is super slow to open very often - many times screen is entirely black for up to 60 seconds - and then they have that stupid eight sleep logo - like this is an app from 2009 - this is literally against app HIG what are they doing?

Overall:
- if you only care about heating / cooling it works well but way overpriced for that feature set and the subscription is definitely not worth it

- clearly from the app dark patterns (trying to have me compete against partner?), refusing to add basic features, locking basic stuff behind subscription - yeah this company has me pretty turned off and when this fully dies or I want to upgrade I will switch to a competitor

- they claim to have the best sleep tracking because of number of sensors they have - well from what ive seen its pretty terrible - even when it worked "well" in first month or so it wasn't super accurate compared to my Apple Watch or partners Oura ring

I also know some eng that have worked there and from what they've said - none of this is suprising
- the CEO has no taste and micromanages everything but gives no suggestions or actionable feedback just stuff like "I don't like this" lol
- the software Engineering Manager is just a "yes-man" who makes everyone else's lives miserable to make himself look good to the CEO
- CTO ive heard seems fine but only works on hardware
- CEO claims that "recruiting the right people" is what they need to be successful but the app team (and other software teams) have had very high churn because of terrible leadership

seems like CEO (Matteo) has some serious issues he needs to take a look in the mirror and who he surrounds himself with

honestly excited to see the competitors pop up in the space - and hope it will bring some true innovation over this - if you are looking for basic heating / cooling and can either get a huge discount or have cash to burn maybe worth it - otherwise id wait and try one of the competitors coming out

Got a brand new pod 5 and installed it today bc I wanted cooler sleep, but it doesn’t feel cold at all at the coldest setting -10. It’s slightly cooler but soon as my body heat goes on it feels like nothing. The hose is pretty straight and I primed twice not sure what the issue is.

I’ve been lurking here for a couple of weeks and have finally decided to pull the trigger. Wondering if there are any discount or referral codes that I can use where I will actually see a lower price at checkout? Want to make sure I’m getting the best deal since the price of this is crazy.

Trying to figure out the best way to handle awake periods in the middle of the night.

For whatever reason (cat jumping up on me for example) I will wake up around 2am sometimes and not be able to get back to sleep for an hour or more.

About an hour or two later I’ll start to feel sleepy again.

I leave the Pod running and will move around randomly to try to let it know I’m not asleep, but it will sometimes log it as deep sleep anyway.

What’s the best way to handle awake periods? End the sleep session and then start a new one when I’m feeling sleepy again?

I sleep alone, maybe turn off “both sides” setting of the Pod and just choose right for tracking and move to the other side while awake?

Are there any human customer service reps left? Could you please dm me

I have the Pod 3. It still works great. My biggest issue is that, out of the blue last month, it started giving me false statistics. Like I’m sleeping for 15 hours every day. I worked with support and they told me that they can’t help me and that I must upgrade to a pod 5.
Why?? It cools and heats still perfectly. Them sending me texts as, “good morning!” At 11 pm and tracking me asleep for 15 hours shouldn’t require a 2200.00 update.
Has anyone else out there had this issue?