r/EngweEbike

Which ENGWE model would you love to see in our upcoming giveaway?

Link: engwe.com

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Hello, i wanted to ask fellow l20 3.0 pro owners how their Suspension is feeling.
I just received my bike today, and when i tried it out i noticed that it was very easy to bottom out.
Because of the Reviews that mentioned that i was already aware of that, but now after trying it, it seems more extreme than i imagined.

For reference, im 93 kg and have the front fork set to Preload: max and the lockout set one click before fully locked.
Even with those settings, as soon as i sit on the bike it goes down half of the way on the front fork.

Riding on even ground isn't a problem, but with those settings, i feel like i don't get the benefit from the front suspension because its too stiff, and it still bottoms out when i drive over a pothole.

Whats your experience?
Is this a known issue, a design flaw, or possibly a faulty fork?

I would love to know some experiences, especially over a longer period of time from people who own any of these two. Positives, negatives and anything in-between. I'm a little torn between these two (love the idea of dual batteries, had it before and absolutely loved it despite it being incredibly heavy, not having to charge often was so great). Thanks in advance ☺️

New ENGWE EP-2 Pro with problems

Hi, I got a brand new ENGWE from Maj Cykler, but there is a problem. I can only ride about 15 km before the battery drops to one bar. I do not ride it unlocked/tuned.

My friends say there might be something wrong with the bike, and Maj Cykler are not very good at replying.

What should I do? Buy a new display?

Has anyone tried to convert their L20 boost 3.0 to throttle?

So Engwe sent me with a tracking number with yunexpress/ gofo..... currently as of yesterday still stuck in california tried everything tried contacting yun express/gofo nada just automated service.... I have tried every way I can think of to try and contact a actual person I dont know what else I can think of I just want to know who is actually delivering to me like fedex, ups, etc

this is the last update I got

Arrived at Carrier's Facility

CITY OF INDUSTRY CA DISTRIBUTION CENTER

I have an M20 2.0 that I've put 2400 miles on in the year I've had it. Well I didn't learn about needing to grease the motor until damage already occured. I need to replace the planitsry gears in it and I can't seem to find the specs to make sure I order the right size for that motor it is the m20 2.0 hub motor I bought it in march last year. Thanks!

I’ve never really been a bike person, mostly because I live in a pretty hilly area and regular bikes always felt more exhausting than enjoyable to me. A while ago, a coworker kept trying to convince me to get into e-bikes, although honestly what he rides feels more like an e-motorcycle than a bicycle. 😅

That got me interested enough to start looking on my own, and eventually I ended up choosing the Engwe Engine Pro 2.0, although I definitely had some concerns beforehand because I think we all know the reputation Chinese bikes sometimes have.

So I’ve had this bike for about 2 weeks now and already put around 200 km on it, and not exactly in easy terrain either, so I feel like I can already say a few things about it — including my experience with Engwe support, which I contacted because of a cosmetic defect.

I’m around 75 kg at 177 cm tall and honestly, I think the manufacturer’s claimed range is pretty realistic. Around 90 km on a single charge, mostly using PAS 1 in hilly terrain, is completely achievable for me.

After the first 40 km on gravel roads, the rear suspension started squeaking a bit — more specifically the bolt connection points with the frame, which looked completely dry from the factory. I lubricated them myself and the noise disappeared immediately. I also lubricated the chain and cassette after the first ride just for peace of mind.

Technically, after doing those basic things, I really can’t complain. The bike performs great in my environment: asphalt roads, forest paths, gravel roads with 10–12% climbs and sometimes even steeper.

A week ago, I climbed about 460 m in elevation over a 10 km route with gravel and rocky terrain, starting from around 580 m altitude, and then rode all the way back down afterward. The bike handled it without any issues, but after that ride I realized this was probably close to the limit of what makes sense for this bike for one simple reason: it’s just heavy.

At nearly 32 kg, stopping and starting uphill — even with motor assistance — still requires some strength and fitness. The motor itself never disappointed me though. It assisted without any problems, and I didn’t even notice it getting warm when I touched the housing afterward, unlike the brakes after the downhill section. Thankfully, they also did their job very well and never let me down.

After that pretty extreme ride for a bike like this, I checked all the bolts and the suspension because it definitely had a lot of work to do, but everything was still perfectly fine. The whole bike feels solid and tightly assembled. I don’t have any loose points anywhere, and even the folding frame hinge feels perfectly tight.

As for support, my bike has a small area on the top tube between the saddle and the stem where the paint layer is visibly thinner under direct light, around 6x7 cm in size. I took photos and contacted support. At first, they responded that it doesn’t affect the technical functionality of the bike, but after I explained that for a product costing over €1000 I still expect it to be free of defects, they agreed to offer compensation. Overall, I’m satisfied with how they handled it, especially since their average response time was around 12 hours.

So far, I’m genuinely very happy both with the bike and with Engwe support. Riding a fat bike just puts a smile on my face, and I hope the next hundreds of kilometers won’t change that.

EDIT: I should also mention that I have a 2025 production model and it can be unlocked. I only rode around 20 km with it unlocked out of curiosity before locking it again.

In my opinion, unlocking it completely defeats the purpose of this bike. The cassette gearing is clearly designed around the assisted 25 km/h limit, and at higher speeds pedaling starts to feel like a hamster running in a wheel. 😄

Besides that, I’ve seen how the motor is built internally. The high torque available immediately from a standstill — even in PAS 1, especially uphill — will probably shorten the lifespan of those plastic gears inside the drive over time.

So personally, I’d say riding it mostly as an electric motorcycle and relying heavily on throttle-only riding is probably at your own risk.