r/HomeChef

Ok so we really enjoy HomeChef meals, but I’m becoming increasingly fed up with the constant mistakes and inferior substitutions. Half the time seasonings, sauces, etc are missing or incorrect. If it’s a regular seasoning like garlic salt that’s fine because I have it, but other times it’s unique spices. I was super annoyed that the pasta I made last week had to do without the fresh minced garlic and lemon basil. This time, instead of getting two medium/large russet potatoes, I got three tiny Yukon potatoes for the two of us without any alternate cooking instructions.

I’m grateful for this service because I didn’t know how cook at all before starting HomeChef in January. I’ve gone from mostly only getting oven ready and Tempo to more involved and intermediate meal kits. We love how they turn out and it’s very convenient (minus the mistakes). I don’t want to cancel, but I’m at my wit’s end. Any advice or commiseration would be appreciated!

After a hiatus from Home Chef to try other meal kit companies, this is my first box after coming back.

Customer service took care of it though.