r/Huel

Could someone please give me a referral code (UK) DM or leave it the comments would be amazing!!

Title! Looking to get a month or two worth to replace my lunch at work. Referral code would be awesome.

Required flair

I thought the issue was fixed? Suddenly had an order confirmation and no reminder contact before it. No only do I not need it (as have been away) I cannot afford it.

It's so frustrating! (nothing in spam, deleted, missed) Anyone else seeing the same?

(edit: Seeing the a similar post recently on this too. Consensus seems to be to either cancel the subscription after, or set the renewal for a silly amount of time in the distance. I remember the good ole days where you'd have a simple text and email reminder and a non-ai customer service solution. sigh).

I had a Huel order arrive in the UK and have been trying to send it back since it came, but am being completely ghosted by the website, WhatsApp, and their email. I have literally received no communication back and am wondering if anyone else has had issues?

For reasons I made the switch and just bought several packs of Huel black. About an hour ago I opened up my first pack and had one scoop of chocolate mixed with two cups of coconut water. I put it in my Ninja blender and let it go. That was like so delicious. I can't even tell you. I'm excited. I have a very unstable schedule that switches days of the week constantly. From now on I think I'll just enjoy special occasion, meals or eat whenever it's like someone's birthday or maybe for a night out on the town. But generally speaking, I'm going to lean heavily on these. It takes all the thinking out of it and I really appreciate that.

Hi I have been waiting for huel order its showing processing from last 2 days there is no shipping info .. i tried customer support and not received any response , the phone number doesnt work and email is bot AI , not sure how to reach out to human to talk?
Any suggestions.

I've been away from Huel for a little while but want to get back into it (normally use as the midday meal with "food" for breakfast and evening). Use to get the White Vanilla, use less water than recommended (I like it thick), leave overnight and then sometimes add coco powder (I didn't like the chocolate taste of the powder at the time). I'm toying with trying the Black powder for more protein though this time and curious for people's overall opinions and also on the following;

1. Does the reduced oats still fill you up? I was using it as a full meal, but now also want to think about gym/running without loosing the "meal".

2. Do you still have good energy through the day?

3. Flavour recommendations? I'm inclined to stick to the vanilla but maybe since my hiatus the flavours have been improved. Through going through the sub though it looks like the Black recipe recently changed again and people are less impressed.

Overall would just be grateful for people's feedback of the black powder compared to White.

Thanks

Just asking?

https://preview.redd.it/ujf041coxoah1.png?width=576&format=png&auto=webp&s=4b5e220ba29c944288a22631ffcd14b0d9405a0a

Pros:

- Convenient for lunch/dinner
- Convenient to mask certain undesirable flavors like the sweetness (added hot sauce and the seasoning above though it's still slightly sweet)
- Isn't super bland in flavor
- has a nice spicy flavor to it without it being overwhelming

Cons:

- individual cooking (microwave + water ) requires individual adjustment as mine came out crunchy, but I also put a plate on in when cooking which in hindsight may have effected that. I did have it sit for 10 minutes covered before I tasted it, and ended up adding 1/4 cup more boiling water. Still crunchy.
- has a sweetness to it which is not my favorite as chili to me is more savory than sweet.

I wouldn't say it's my favorite, but I can tolerate it. Perhaps with more playing around with the water and microwave cooking and cooling, I can get that part to a better place. But I still feel like I'd have to adjust the sweetness profile. It's still crunchy so I have it right now with some water on a pot of water, hopefully will help the crunchiness.

Personal recommendation: I would love to a see a more savory chili without the sweetnes,s and without the corn if it doesn't adjust the macros too much. More beans like a standard chili.

Edit to add: Makes a fairly decent soup if you need to cook it this way. I added more low fodmap brand; chili, garlic salt, and taco seasoning.. perfect solution. Might be doing this more often lol.

I'm in the UK. I placed an order 2 days ago but my order is still showing as being processed. Is this unusual? Normally when I place an order it gets dispatched on the same day or the following day the latest.

Contacted customer service but haven't heard anything back yet.

... does anyone else get a "Hamster Food" like essence from it?

You can start making it again now. The people want it.

I received a marketing email asking me to complete a survey, offering 20% off my next order. I completed the survey and received a discount. However, when I attempted to apply the code to my next regular shipment, it is giving me an error. I had the following exchange with Huel's AI "Digital Support Assistant":

Huel:

>That error usually means the code didn't pass our checkout validation checks (for example: it expired, it has a minimum spend requirement, it's first order only, or it's a single code per order). The code is only "locked in" once the order is fully processed, so it can fail at the final validation step even if it looked like it was working earlier.

>A couple quick things to check:

>Look in the original email for any expiry date or terms (minimum spend, first order only).

>Make sure your cart meets any minimum spend and that you're not trying to use another code at the same time.

>If you already placed the order and the code disappeared at checkout, please reply with your order number, the code, and the discount amount you expected, and a human agent can review it and apply the discount manually if it should have worked.

>Is there anything else I can help clarify, or would you like to speak with a human agent about this?

Me:

>The expiration date is July 5th, which is less than 10 days away. I tried to apply it to my next regular subscription which is scheduled for July 9th.  Is that why it failed?  Do I need to move up the ship date to get the offer?  I'm not sure that's reasonable.

Huel:

>You're absolutely right to call that out. The code's expiry date is July 5, 2026, and your next subscription shipment is scheduled for July 9, 2026. Because July 9 is after July 5, the code would be considered expired at the time that shipment is processed, so it would fail at checkout.

>So yes, that's why it failed, and you would need the shipment to be processed on or before July 5 to use the code.

>That said, this is a situation where a human agent can review your account and potentially manually apply the discount to your July 9 shipment if appropriate. Would you like me to connect you with someone who can look into that for you?

Me:

>Yes, please.  I would appreciate that very much.

I have yet to receive an email response. Would someone from Huel mind reaching out to help with this? I took the survey in good faith and feel I deserve this code, but the expiration is just too short in my opinion.

Thanks!

I ordered from huel. Few noodles were good and few were inedible for me. I cancelled the subscription. The credit card which I had used at huel I had not used anywhere else. After 2 months an unauthorized transaction was made from the same card at WIENER LINIEN GmbH & C.