r/ITIL_Certification

There is no hidden trick. PeopleCert has raised prices 5 times in the last 3 years with the most recent increase taking place January 1, 2026. I remember the days when we could sell ITIL Foundation exam vouchers for $250. Those days are gone.

Do your homework. Study. Get the Syllabus and learn what is on the exam as they tell you eactly what you need to know. If you take a course, make sure it is accredited because then it will be accurate. You can also use the PeopleCert Official Books and Resource Kit. Don't think that taking mock exams is how you prepare. How you prepare is to learn the material.

PeopleCert exams are expensive. Learn the right way so you pass and don't have to buy the exam again.

Thanks for letting me rant.

I’m starting a new role as a leader of a small ITSM team at a medium sized company that’s using ServiceNow. I’ve worked within ITSM processes at large companies for many years but this will be my first time being responsible for the ITSM function. Any suggestions on what can help me get up to speed for leading an ITSM team/function? Thank you!

Lastly month I successfully passed the CompTIA Security+ exam and obtained my certification after two months of training and consistent studies. This has been a concerted effort aimed at pursuing the qualifications required to get an entry level IT Support or Help Desk job, initially I acquired the Google IT Support certificate, Google Cybersecurity certificate and the Microsoft Fundamental AZ-900 certification. Presently, I am studying to take the Microsoft SOC-200 exam by the end of the month.

However, I desperately in need of the ITIL 4 Foundation certification as a benchmark requirement to get an entry level IT Support job in Basel pharma Silicon Valley. As an Asylum seeker I am not financially equip to purchase the ITIL 4 Foundation exam voucher which is sold by (Value Insight) a Swiss-based firm at the cost of CHF450 for the voucher.

I kindly request for anyone in the the position to help or render assistance to reach out to me, all I need is the voucher with my name that allows me to take my exam and obtain my certification. You can contact Value Insight directly on their public website for information on the payment first and contact me later.

Honestly I didn’t study too hard for this one so I’m not really surprised, is there any advice for the retake, I’m scheduling it to probably take again in about 5 days any advice would be appreciated thanks!!

There is absolutely no point in getting this certification. I am upgrading from Version 3 to Version 5.
Completing version 3, i basically was armed with the basic knowledge that would allow me to function operationally in an enterprise and manage or lead any aspect of IT. PeopleCERT took all of that information out of the training and the idea is that AI will do that so you don’t need to know it.
The training content is a bunch of word salad and most of it is a repeat of what you could learn in any agile training.

Do not waste 1200 on this AI content. You could literally ask any large language model to reproduce this type of training.
And you will walk out knowing about as much.

If this is the future of work related training you might as well not waste company dollars training people.

Looking forward to your input!

I purchased ITIL 4 Foundation Exam with Free Take2 .

Did both mock test (scores coming around 80%), Compoleted Purple Griffon, scoring smilar. Do you think I am ready.?

Also , appreciate if someone could share experience in the Proctor test session before exam as well

Hi all, whoever has purchased ITIL Foundation Bridge (Version 5) exam pack from people cert where they give ebook and learner kit, I want to ask if these resources are enough to pass bridge exam or is there any other study material/resource one should refer for passing the bridge exam. please suggest. Thank you