r/JayzTwoCents

I think I’ve just discovered the final boss of bad RMA policies.

Seasonic wants me to cut the only cable that powers my GPU before they’ll ship a replacement. Not return it. Not troubleshoot it.

Nope, destroy it first, then magically keep using my PC to send them proof.

I pointed out the obvious.

Cutting the cable = my PC doesn’t turn on = I can’t send the picture they’re demanding.

Their response?

Copy paste policy. Again. And again. And again.

It’s like arguing with a brick wall that has a Seasonic logo on it.

I asked for a practical solution (ship the replacement first, or literally any verification method that doesn’t require me to disable my system).

They just repeated the same script about “confirming it won’t be used anymore,” as if I’m secretly running a black market cable operation out of my basement.

So right now the official Seasonic RMA process is...

• Destroy your hardware.
• Lose the ability to communicate with us.
• ???
• Trust us bro, we’ll ship something eventually.

Has anyone else dealt with this circus?

Because this feels less like an RMA and more like a puzzle designed by someone who has never seen a computer before.

Peak policy design. Truly inspirational.

Just wanting to know some opinions!

Recently put together a build of mine I’ve been wanting for awhile.

Went from -
Ryzen 9 5900x
Be Quiet PURE ROCK 2 (cpu cooler)
Asrock fatality b450 mini itx am4
Evga 3070ti
G. Skill Ripjaws V 32gb (2x16) CL 16 ddr4-3200
Seasonic GX-850
WD Blue SN570 1TB

To a -
Ryzen 7 7800x3d
Artic Freezer liquid 3 pro 360mm (AIO)
ASUS B650e
Zotac NVIDIA 5070 twin edge
Corsair Vengeance 32GB CL36 ddr5-6000
MSI MAG A850GL
Samsung 9100 PRO nvme m.2

(My first AIO/Water cooled build)

My brother was looking for a pc and was about to buy one from rent a center and make payments for 2 years on it.

Figured that was a bad move so ate the price of a new pc and gave him my old one, was this a smart idea?

Just wanting to know the communities opinions!

Thanks in advance!

Pc 1- https://pcpartpicker.com/b/97yKHx
(Completed build page with Picture!)

(Ignore the warnings, I updated bios before installing the cpu, and made the GPU fit by taking out HDD slots, and just not using the tempered glass side. Did this a couple years ago.)

Pc 2- https://pcpartpicker.com/b/VDhkcf
(Completed build page with Picture!)

My new PC

I have an RTX 3080 GPU from a Dell Alienware R11 that I purchased in May of 2022 to see what all the fuss was about, that I've had to put into service in a new build since I had to send off my new ASUS Prime Radeon™ RX 9070 XT White OC Edition 16GB GDDR6 for RMA since, when tested with OCCT found that the VRAM was defective.

Anyway, have been tinkering with the RTX 3080 and noticed that my hot spot temp was about 25C above my GPU temp. I disassembled my NVIDIA RTX 3080 to correct a GPU core thermal contact issue caused by dried-out factory thermal paste. Before the repaste, the card showed a clear hotspot problem under load: the GPU core was running approximately 72–75°C, while the GPU hotspot was reaching approximately 97–100°C. That produced a core-to-hotspot delta of roughly 25°C, which strongly suggested poor die-to-cooler contact rather than a general case-airflow problem. At that stage, memory junction temperature was approximately 78–80°C, so the most obvious thermal defect was the GPU core interface, not the memory pads.

After removing the card from the system, I carefully disassembled the cooler from the PCB, keeping track of screw locations, fan/RGB connectors, and the existing thermal pad locations. The original thermal paste on the GPU die was dry and no longer provided good contact with the cooler's cold plate. I cleaned the GPU die and heatsink contact surface with isopropyl alcohol, then applied fresh Noctua NT-H2 thermal paste. During reassembly, I tightened the cooler evenly in a cross pattern to restore consistent mounting pressure across the die.

The repaste produced a major improvement. After reassembly, the GPU core-to-hotspot delta dropped from roughly 25°C before the work to about 10°C afterward. One post-repaste test showed the GPU core at approximately 59.8°C average / 60.8°C peak, the hotspot at approximately 69.8°C average / 70.7°C peak, and memory junction temperature holding around 87–88°C steady with a brief peak near 90°C. Another sustained-load result showed approximately 65.0°C GPU core average, 75.0°C hotspot average, and a continued hotspot delta of about 10°C.

The memory junction temperature did not improve in the same way as the GPU core because the repaste primarily addressed the die-to-cold-plate interface. Later tests showed memory junction temperatures ranging from about 80–84°C in the better airflow run to about 94–96°C under heavier sustained load. That indicates the memory pads were still functioning, but the memory side remained more dependent on pad contact, case airflow, and sustained load conditions than the GPU core repaste itself.

Overall, the repaste was successful. It corrected the dried-paste issue, reduced the hotspot delta from an unhealthy ~25°C to a strong ~10°C, lowered GPU core and hotspot temperatures significantly, and made the RTX 3080’s thermal behavior much more stable and predictable. Memory junction temperature remained within a workable range, so the paste replacement solved the main problem without immediately requiring thermal pad replacement.