

Warranty policy is a joke
I submitted a warranty claim explain to them that it keeps going to over current protection Random shutdowns out of the blue You literally have to reset the power button behind the power supply just for it to boot up again and sometimes you have to do it several times Couple times I heard a loud click Replace With a spare power supply I had and no problems whatsoever I feel let down I have bought many products from them over the years I Literally have over $500 worth of Fans in one of my builds I also have 2 of their power supplies and streamer Even have the Shift IO in my wife's rig First time I had an issue with their products I was not expecting this type of service they literally emailed me To do the paperclip test Wow I submitted a receipt in all my information But it's kind of ridiculous sending a video they want me to do the paper clip test and to show in the video power supply turning off What happens if it doesn't do it Not under load Then what what do I do then I had other RMS from other companies before no problems they Asked for proof of purchase and then they asked me for my address Havn literally sent me a new Front panel the whole thing with the With the glass on it One of the metal panels was coming off the glass no questions asked they just asked me for proof of purchase and they literally sent me the whole new piece so I have a spare Front cover Even Corsair gave me no problems RMA set of Ram sticks a couple years back ASUS no problems whatsoever just takes forever in a day To get your stuff back Can somebody please give me some advice on how to go about this would be helpful This company really let me down😒