r/Sephoracanada

I went to Sephora today, got a 65 dollar Sephora favorites kit and when asked for my information I gave the number as well as name.

I drove a 3 hour drive home and found out after it was put under a completely different name, I contacted customer service and I repeatedly explained and told them that I am vib so a points multiplier should be Added.

I ended up receiving the points without the multiplier so I contacted again, to this, the chat was closed as soon as I restarted the problem.

I have tried to contact them multiple times and the chat was closed and now the customer support is closed.

Has anyone else had this problem? I have a very, very rare name and the name the points were put on was very common, like Sarah level common (not the actual name).

Tbh I've found support is not helpful and even the "real" representatives feel like AI, is this common? I'm not trying to be a Karen but I genuinely am very polite with staff and always make sure to thank them and the chats were still getting closed seemingly without reason

I was browsing Sephora today and came across the Laneige Bouncy Skin On the Go Set for Plumping and Firming. It looks really nice, but at $61 it feels a bit expensive for a travel sized skincare set. Has anyone found this set for less somewhere else or does Laneige ever put these gift sets on sale? I'm already planning to use Checkmate for a Sephora discount and I'm also open to buying the same products separately if that ends up being cheaper. If not are there any similar skincare sets that give the same plumping and hydrating effect without costing as much?

The last time they did this I recall it was Chinese new year?

The American website seems to have one with code TOLOVEMORE or is this for Canada too?

Does anyone know when they’ll do another one 😭

Does anyone know where else to buy the first aid beauty anti chafe stick in Canada? I called Sephora and they said it should be coming back in stores and online but I've been waiting over a month and need it asap. Literally a holy grail product through marathon training

I’ve got some gift cards I’m itching to spend. Give me some ideas for products you’re loving right now please? I’ve got a signature fragrance, so no perfume.

Hey everyone!
I’m looking for a new concealer and I feel like I can’t trust TikTok anymore, so I’m hoping to get recommendations from real people.
I have genetically dark, hollow under-eyes. I’m 38 now, and my skin is getting thinner with more fine lines. My under-eyes are also super dry (I never skip skin prep), and I think part of the problem is that I’m used to applying a lot of product to cover the darkness. The dry office air definitely doesn’t help either.
I really like the Kosas concealer because it stays hydrating, but it just doesn’t give me enough coverage. I’m looking for something with more coverage that won’t end up looking dry or cakey.
I’m currently considering the Charlotte Tilbury and Hourglass concealers, but I’m totally open to other suggestions. What has worked for you?

Hi everyone,

I’ve never been to Sephora before, so I honestly have no idea about the prices or how much people usually spend there.

I’d like to gift my fiancée a Sephora gift card in Canada for her birthday, but I’m not sure what would be considered a reasonable amount. I want it to be enough for her to enjoy and buy something nice, without being excessive.

For those familiar with Sephora, what gift card amount would you recommend? Is CAD $25, $50, $75, $100 or more than that?

I’d really appreciate any guidance. Thanks in advance!

Looking for a non-irritating vitamin c serum recommendation. Can be sephora or any other ones y’all sweat by. Thank you!

hey!! i was looking on sephora's website, and i saw a brow gel i hadn't seen before: ilia in fame clear brow gel.

i usually use the rare beauty brow gel, and i definitely do like it, however sometimes i think it gives too much of a laminated look, when some days i would prefer a more natural look. i still want my brows to be held in place well, and not flake, but just look less "laminated". i am also trying to grow my brows out, as an fyi.

has anyone tried the ilia brow gel? if so, would you be able to let me know what it was like, or if there are any other gels that may suit my needs better? thank you!

Hi everyone! Does anyone know if Sephora Canada is also doing the full size free products with some same day delivery purchases? Probably not, but worth it to ask :D thank you!