r/SigenergyAustralia

Image 1 — Sigenergy draws to much and flips mains
Image 2 — Sigenergy draws to much and flips mains

Sigenergy draws to much and flips mains

Hi all,

I have a sigenergy 48 kwhr battery with 10 kw inverter and 15 kw solar.

I’m having trouble where I’m drawing too much power through my 63 amp circuit and flipping the circuit protector.

Somewhere in the system it seems like it tops out at 14.6 kw draw from grid Ie if I plug the ev in to charge and set the battery to charge it will drop the battery charge down if there is not enough solar in winter to do everything by at once.
(Solar can be crap in winter.)

But it does not drop it enough. It still flips the grid circuit regularly.

I went through the settings and found where to set it to draw less max power. Ie drip it down to 12.6 kw or 55 amp. Ie something less aggressive so it won’t flip the grid breaker.

But these settings are greyed out.

Is there a way to set the max draw in such away that that I can set the EV to charge and it will dynamically drop the battery charge if the draw is too high ?

So I need to get those settings enabled?

I get 5 hours cheap electricity during solar soak.

I’m with amber and they briefly had control of the battery but I took it back…

Do I contact Amber or signeregy or my installer ?

u/wjduebbxhdbf — 21 hours ago

Can someone ELI5 the difference between each of these modes?

I've been fiddling with the export settings in anticipation for switching different companies in QLD.

What's the difference between the first three options? It should be straightforward but doesn't seem to be.....

u/SethD86 — 18 hours ago

System has gone off grid and I can’t seem to get it back on?

Has anyone had experience with their system randomly going off grid?

Mine did today and I can’t work out how to get it back up and running.

I tried a full shut down and restart which did nothing and the app shows my gateway as offline but the reconnect button just gives an error saying “Automatic off grid, cannot be manually connected to the grid”.

For what it’s worth I’m on GloBird ZeroHero, and yes it did cut it in the free window 🥺

Thanks for any help that you can provide!

u/tofuguts — 3 days ago

What is the credit value ?

Only had system a few weeks, ive looked online amd cant find a consistent answer.

Ive entered correct tarrifs - what credit would I get this month so far ?

If its not in screen shot, how do I find it ?

u/TalkProfessional6652 — 3 days ago

What is restricting my importing from grid to 13.4kWh?

Edit: Solved - it's a limitation of my 12 kW gateway.

I'm trying to maximise battery charging during the 3 hour free window but it seems that my house load + battery charging is being capped at 13.4 kW when I'd expect this to be 19.2 kW (80 amp breaker).

This is in situations when I have no solar being produced so I'm relying only on grid.

If my local load increases above 3.4kwh then my charging decreases by the same amount.

local load:

  • 4.4kWh, charging at 9 kW
  • 5.4kWh, charging at 8 kW
  • 8.4kWh, charging at 3 kW

Relevant Modbus parameters:

  • ESS Max Charging Limit: 24 kW
  • Grid Import Limitation: 20 kW
  • PCS Import Limitation: 20 kW

Setup:

  • 10 kWh SigenStor
  • Single Phase Gateway
  • 80A main breaker
  • 28kWh Solar Panels (not relevant here)

Why are my imports being limited to 13.4 kW here?

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u/ShortingBull — 4 days ago

What difference 24 hours makes…

What does everybody’s first day of the price rise look like? We’ve gone from credit to this! We’ve only been with GloBird for less than 2 months - guess it’s time to shop around again….

u/pl0pp3r — 4 days ago

Lights flicker/dim when discharging

It’s happened a couple times now. Lights in my house dim slightly then come back.

House is being run off the battery, nothing coming in from the mains. Load is only around 0.2kW. It has been raining and cold when this happens so not sure if that has an impact.

Is this normal/to be expected, or something I should get my installer to come back and check on?

Are there logs or anything that I can look at to see what might be happening?

Thx

reddit.com
u/extraneousness — 5 days ago

3rd Party Inverter to Smart Port

Hi guys,
need some clarification.

should the third-party inverter AC output be connected through a suitably rated CB before landing on the Smart Port circuit?

thanks in advance

reddit.com
u/Inevitable_Cell_8662 — 4 days ago

Something wrong with installation?

Hi everyone, I just installed a 7kw single phase ac charger. Can anyone tell me what is wrong with those pictures ? The data seems like it did not match together. Please help 🙏

u/sonoto811 — 4 days ago
▲ 3 r/SigenergyAustralia+1 crossposts

SigenStor gateway didn’t log grid outage, normal or na?

I have a Sigenergy SigenStor battery system with a gateway installed for backup.

Last night my house power went out twice. The battery was sitting at around 5% at the time. I later realised I had changed the settings so that both Backup SOC and Discharging Cut-off SOC were set to 5%, which probably explains why the battery didn’t actually carry the house during the outage. Basically, there was no usable reserve left once it hit the discharge floor.

What I’m more concerned about is the logging/alerting side.

Because the house power went out, my router and network also went down. I do have 5G backup internet, but obviously that doesn’t help much when the network gear itself has no power. So I understand why I may not have received a push notification at the time.

But I expected the Sigenergy app to show somewhere afterwards that the grid had gone offline, or that the system attempted to go into backup but couldn’t because the battery was already at the discharge cut-off.

Instead, the only alerts I can see are two short “Communication fault / Gateway communication abnormal” alerts around the outage times. I can’t find anything obvious saying:

  • grid offline
  • grid failure
  • off-grid mode attempted
  • backup unavailable due to low SOC
  • battery at discharge cut-off
  • gateway failed to transfer

Is this normal behaviour for Sigenergy? Does the app not expose those grid/off-grid events to the user, or should I be seeing a proper grid outage record somewhere?

I’m trying to work out whether this is just because the internet/network dropped during the outage, or whether the gateway/app/system should still have locally recorded the event and synced it later once everything came back online.

Interested to hear from anyone with a SigenStor + gateway setup who has had real outages or done a controlled backup test.

u/muffinman8519 — 4 days ago

Is this the usual gateway setup configuration?

This morning I had some issues with our Modbus service connecting to home assistant so was looking at potential fixes. I was looking to restart my gateway, but noticed that my switches on/off positions don't seem to match the shutdown/restart procedure? I haven't touched these since our install 6 months ago. I've messaged our installer but they're woefully slow at replying. Any thoughts?

u/floopygoose — 5 days ago

GloBird zero hero settings

Needing some help, I am missing more $1 zerohero days than not (first month bill shows I only got
5 out of 30) and I assume it’s my settings, can someone please let me know what I’m doing wrong?

I have this setup in time based (see pics).

u/Pretend-Warning-1928 — 6 days ago

Seems AI behaviour has changed, no longer charging during free hours?

I have a system with 6.6kw for panels, and a 15.6kwh battery. I've had this close to a year now, and had it on AI mode pretty much from the start.

I'm on the OVO EV plan, which basically means free electricity between 11am and 2pm; 8ct between midnight and 6am, and pretty expensive any other time. And a pretty low feed in tariff of 2.7ct.

So ideally I'd like to charge my battery while it is free from 11am to 2pm, and then use that when the electricity is expensive in the peak hours.

The AI took care of that quite nicely for a while, but recently I noticed it is not doing that anymore - without me changing any config.

Up till yesterday I had it set to AI - Profit optimisation, and saw that the battery was near empty by 3pm - so had to use grid power at expensive rates, and I saw that it hadn't charged at all during the free hours.

I changed it to AI - self consumption, and I see the same behaviour today.

Has something changed in the AI recently? or should I just give up on AI and set this schedule manually myself? if so, what's the best way to do that in the app? which mode do I pick?

(and yes, all rates are correctly configured with their exact TOU - I checked).

reddit.com
u/Reallytalldude — 6 days ago

System will not export power to grid after electrician cut power to the house

Hello!

So I had the system configured in Time Based Control with Globird ZeroHero for months and it was exporting power to grid fine during the 6-8pm extra FIT window.

However, we recently got an induction oven installed and the electrician had to cut power to the house (they were aware we have the battery system).

Since then, it doesn't seem to be able to export to grid from the battery at all. During the discharge window, it just acts like it's in self consumption mode. Although, excess solar during the day still seems to export to grid (system is AC coupled to existing solar inverter).

I've checked the switchboard/gateway and everything looks correct (as it was pre-power cut). I've also tried changing the battery mode, installing an update and power cycling the inverter to no luck.

If I take "manual control" and set it to discharge, nothing happens. If I set the battery mode to "Fully feed in to grid" nothing happens either.

Does anyone have any ideas what this might be? I have reached out to my installer but waiting on response. Thanks!

reddit.com
u/Ecstatic-Wasabi7463 — 5 days ago

What do you suggest you f&f when they ask about home batteries? They listen and go for cheaper options.

I came across this situation. I explain a bit between some cheaper and a bit expensive like Sig systems like pros and cons. I think at the end they are influenced by the installer and go for cheaper options. I guess it makes sense as ROI is better for cheaper options.
Does anyone came across similar situation? If yes, how would you respond?

reddit.com
u/scienceguy0077 — 8 days ago

Evdc charger questions

Just wondering if you need the original company that installed the battery to install the charger also or can any sig installer enable once installed?

Thanks

reddit.com
u/youyouwot — 7 days ago

How to export a set kWh amount during a time window (10kWh @ 6-8pm)

Just wanting to see if anyone has a simple solution to this.

Is there a way to specify that I want to discharge 10kWh (or even ideally be able to amend it to different values), during a time window, 6-8pm (this is for Globird's export incentivised window).

Currently in the app I have time based control, and set discharging 6-8pm at a rate of 5kW but there is no way to force it to export a set kWh to grid, and adjust itself.

So during that window, if the house has a spike or uses more than 5kW it will then import from grid. It is impossible to end up after 2 hours at the exact amount of kWh you want to export.

reddit.com
u/Technical_Pea_6172 — 7 days ago

HomeAssistant + Sigenstor + Fronius + BYD

I've been experimenting with a fairly niche setup and thought it might be useful to someone else.

I recently added a Sigenergy SigenStor (20 kW / 32 kWh) alongside an existing Fronius GEN24 (5 kW) + BYD (13.8 kWh) system.

One thing I wasn't happy with was that the GEN24 couldn't "see" the real site load once the Sigenergy battery was managing import/export. As a result, the Fronius would often start charging the BYD even though I'd rather use the available PV to charge the Sigenergy battery first.

To solve this, I built a small Home Assistant add-on that emulates a Fronius Smart Meter over Modbus TCP. It reads the Sigenergy Modbus registers and presents the GEN24 with a virtualised grid import/export value (with optional virtual load compensation), allowing the Fronius to prioritise supplying site demand before charging the BYD.

It won't suit every installation, but if anyone else is running a mixed Sigenergy + Fronius system, it might be useful.

I'd be interested to hear if anyone else has tried something similar or has ideas for improving it.

GitHub:
https://github.com/systemx-xx/ha-energy-addons/tree/main/fronius_sigenergy_direct

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u/obnoxiouspaw — 7 days ago

Don't stress about setting your Sigenergy battery to 100% discharge – you're covered for the full 10 years.

I’ve seen a people worrying about running out of their battery 10-year warranty early if they set their Depth of Discharge (DoD) to 100% every single day. The concern usually comes from multiplying 7.8 kWh by 365 days over 10 years, which mathematically pushes you past the official 23.77 MWh throughput limit around year 9.

But you really don't need to baby your battery or artificially limit it to 80% or 90%. Here is why you will still easily make it to the 10-year mark with a 100% daily cycle:

  1. Natural Degradation Matters: Your battery doesn't stay at a perfect 7.8 kWh forever. Because lithium cells naturally degrade over time, you will physically pull out less energy each year (e.g., dropping to ~6.8 kWh by year 5 and ~5.5 kWh by year 10). Because the capacity shrinks, your actual accumulated throughput drops and will land safely under the 23.77 MWh ceiling by year 10.

  2. Real-World Weather: You won't get a perfect 100% charge and discharge 365 days a year. Heavy winter overcast days and vacation times mean the battery will naturally rest, saving your MWh allotment.

Set it to 100% discharge, maximize your daily power savings, and let the system do its job. The warranty was designed for exactly this.

reddit.com
u/scienceguy0077 — 9 days ago