Hi all, received this quote from a reputable installer in Vic. What are your thoughts? It includes a gateway with while house backup and reolacing 7 rcbo. Total is $24.5k incl gst
I was ok with it until I saw quotes from other states that are cheaper.
This is irritating. So i installed a Sigen solar battery and in order to have everything in the same app, I got the Sigen AC charger. Now, I own a BYD dolphin, which works fantastic with the charger, solar surplus and all, so loving the free charging. The sealion 6 does not seem to love it as much.
So what is happening here that irritates me is that when I plug the Sigen charger to the Sealion 6, it goes onto charging paused. Attempted the whole try have the AC on when plugging in, turn the car off, blah blah, you name it, I have tried it. Sometimes it will start, but more often then not, it won't
Has anyone experience the same problem? Is there a solution? Sigen support doesn't seem much help and BYD rekons it's a Sigen problem. BYD is probably right, cause it's only on this charger.
Somehow the record of my power system and the Sigen serial numbers of the inverters I have, were wiped from Sigen's internal system.
I just thought I'd mention it as they don't look to have a very secure system.
My partner and I still have personal profiles on their system, but from two weeks ago we are no longer linked to our system and can't control our system, use the app or charge a car.
Sigen have escalated it to head office and have no idea what happened and haven't replied at all regarding how it can be fixed. (1 week).
Sigen don't even have a history of our system. Like...they can't even see what system we had and what equipment of theirs is installed. It's like it never existed.
Now given all the government paperwork, electrical installers and certificates, delivery details from sigen of their equipment, and a working commissioned system for months, it really concerns me that a power company can have no records at all left in their internal system.
Hi
I had solar installed a couple of months ago and the Fox ESS app consistently shows grid import of 0.1kwh per day whereas my smart metre usage shows approx 3kwh per day (even on very sunny days when I’m not home and battery is fully charged).
My neighbour (duplex) has the exact same setup but theirs shows 0.1kwh per day on both the app and smart metre.
Have tried contacting the installer multiple times to explain but they don’t think anything is wrong with the installation.
Any ideas please?