r/SmartThings

new app, no more "offline devices" group?

the app home page used to have a block of devices that were offline, but but it's gone.

is there a way to get a view of all off line devices back?

reddit.com
u/EdgyPun34257 — 8 days ago

Latest App Update

Since the latest update, I’ve had connection issues on devices. Not working, showing offline. The first update I had was on iOS, when this hay, however my Android app still worked fine as it hadn’t been updated. Now it has been, and both have issues connecting to some devices. Anyone else had problems?

reddit.com
u/Sreg32 — 8 days ago
▲ 7 r/SmartThings+7 crossposts

Do you use AI (or avoid it) for your smart home? 10-minute anonymous survey for my master's thesis

Hi, I'm Alfredo, a master's student in Digital Humanities at the University of Pisa. For my thesis, I've put together a short survey to gather information on how we use (or avoid) artificial intelligence tools to manage our smart homes, and how much we trust their answers. The survey is for anyone with a smart home, including people who have never used AI: understanding why some prefer to do without it is just as useful.

Responses are anonymous and it takes about 10 minutes to complete. Once data collection is over, I'll share the results here, with the trends that emerged on how we use these tools to manage our homes.

You can fill it in here:

https://docs.google.com/forms/d/e/1FAIpQLSeFOjuXMhxni5kOCE0ILzbsGFYBZA31Wzw6gQMTiBcRxE6cww/viewform

Thank you so much for your help!

u/Fredxvii — 10 days ago

MoT connection issue

anyone seen this before? connection path shows no issues, device is offline. have to take the battery out, back in for it to work or wait however long it takes (between minutes and hours)

reddit.com
u/Horror-Degree-8663 — 10 days ago

Family Hub deleted all of my pictures!

I uploaded what I thought were two pics to my Family Hub last night. Today, I wanted to see what they looked like on the fridge. To my surprise, the new pics weren't there, but there were four "To-Do Lists" that had appeared. Thinking these were created in error, I deleted all four. I also noticed a "Shared albums" tab I had never seen before, so I clicked on that. Then, when I went back to the Gallery, all of my pics were gone! WTF? I tried rebooting the screen, but that didn't change anything. Some of those pictures had been on my fridge for 7+ years! To see if the entire Gallery had failed, I tried uploading the two pics again, from the night before. Although I very clearly had sent two pics to the Family Hub, only one showed up. So, I tried it again with two other pics - same thing happened, only one showed up. Long story short. Family Hub f*cking deleted ALL of my pics, and for some reason it will only accept one picture upload at a time now. Again, WTF?!?

Don't software teams test their code anymore, before releasing it? I have been encountering this more and more these days. Too often, the upgrade is worse than the existing version. And, I'm not just talking about design, I mean functionally - the new version is riddled with bugs. We had stricter standards 25+ yrs ago when we were first building out the internet. What the hell is going on?

reddit.com
u/mwrobison — 10 days ago