r/Thriftbooks

▲ 2.5k r/Thriftbooks+1 crossposts

I’m so sick of receiving print-on-demand editions when I buy new books

I recently ordered all three volumes of Peter Weiss’s novel The Aesthetics of Resistance from Thriftbooks. All three of them arrived as cheap, pulpy, print-on-demand editions from Lightning Source LLC, the bane of my book-collecting existence. Even worse, Volumes I and II are printed on acid-free paper, so they‘re pure white, while Volume III is not, so its pages are bronze.

Since these were published by Duke University Press, I assumed they had legit printings. And since they were only available new, they were $25 each. I paid $75 for books that won’t hold together for one reading, let alone a lifetime of ownership. In my view, these POD editions are no different than bootleg rips of CDs or DVDs, and they should not be sold without some kind of disclaimer.

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u/FatherGwyon — 3 days ago

thrift books shipping sucks, I feel like I am getting scammed

I ordered 3 books from thrift books, each ordered around 5 days apart from each other. They all have been in and out of facilities, shipped to my town then all the sudden in a different state. My packages are saying they have arrived and departed from USPS facilities multiple times. I've put in multiple missing mail requests and nothing is happening. This is probably a problem with USPS and I've ordered these around 2-3 months ago. Im super annoyed and sick of sending in all these requests that don't do anything. has anyone else had this problem, if so did you ever get your books.

reddit.com
u/frailtyispeechless — 4 days ago

Warning: Screwed over on international shipping+customs...

This is a warning to anyone ordering from outside the US, because I just got effed over by them ordering to Canada...

This will be my first and ONLY order with ThriftBooks, I'm so frustrated. First I spent 3 days going back and forth with their useless customer service about the educator discount (which is only for US teachers, fine - just put that on the website or in the first email when I specify I'm in Canada...)

But now - I ordered 32 books, paid 400CAD for them including about 90USD in shipping... And they've divvied the order up into 7 separate shipments! Which means that I have to pay the stupid customs processing fee 7 times. I get that they don't control the customs, and I don't mind paying the fee and the taxes, but if I place 1 order, I expect to pay 1 fee, not 7. Instead of 12.50, I'm adding another 87.50 (plus taxes), so my 400$ order is going to end up at closer to 550$.

I get that they have multiple locations, but nothing in the checkout process shows which location or how many shipments - I assumed that they would centralize the order before sending it north... Also, 2 pairs of the shipments are shown as coming from the same place in the tracking, sent out within a day of each other, so WTF?

reddit.com
u/valkyriejae — 5 days ago

I’m never selling to ThriftBooks again. eBay, here I come.

I asked ThriftBooks to quote some books I had. They quoted $15.82 for a book they’re selling from $215.00-$258.00. I can’t believe I’ve been selling to them and never checked what they sold the books for. I feel so scammed.

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u/Sugarpiehoneybunt — 6 days ago

Thriftbooks scammed me.

The recent 2x offer is NOT real. They have been duping their customers.

I have used thriftbooks for years now and I don't know what's happening at corporate, but they have been making weird moves lately. I am no longer recommending Thriftbooks to people and will be changing all my reviews including on the BBB website.

reddit.com
u/iehdbx — 7 days ago

Sellback condition: Why not acceptable?

Hi there.

I've sold several boxes of books to Thriftbooks, and usually I'm paid what I am quoted. Today, I received word that they docked me for one book they have deemed "unacceptable" after inspection. But this is a book I bought from Thriftbooks (used) about two year ago, glanced through to see if any of the jewelry-making projects looked like something I'd be interested in, put back on the shelf for a couple years, and last week, sold back to Thriftbooks. At least, I attempted to sell it back. So tell me why a book that is in the exact same condition as it was when they sent it to me is no longer acceptable?

reddit.com
u/Minimum_South9609 — 9 days ago

Free Book Rewards only last two weeks now? Are you kidding me?

They used to keep your Free Book Rewards for THREE MONTHS, but now you lose them after only two weeks? I just logged in today to use one and saw that it expired yesterday. I’m also a Literari Elite member, which means I’ve spent $250+ this year… and this is how they treat me. I hate seeing this company become so awful.

u/FatherGwyon — 11 days ago

Thriftbooks has generally gotten worse since ownership taken over

At least 50% of my orders are incorrectly described. Also, as a high tier member, I use to get amazing deals and now the deals are few and usually crap like, purchase 5+ books and get 200 points, where 5 books would have been 45-75 dollars is now 150+. And all the saved under 7 dollar books and dvds I had were increased to over 8 dollars so I cannot use free book rewards. I use to have 250+ things saved under 7 bucks and about 95% were increased to over 8 dollars.

reddit.com
u/Utopiafreak101 — 13 days ago

New customer; I've never been sooo disappointed.

So very slow to actually ship a brand new book. In this world of Amazon overnight possibility, other regular items delivered from others in days, this company still reeks of the 1980s mail order. Can never recommend.

reddit.com
u/awfl — 11 days ago

Order Inaccuracy & Radio Silence from Support

I ordered this book a couple of weeks ago, clearly listed as a paperback. What I received was a mass market paperback, and clearly not even the same edition as the picture shown on the listing. It’s hard to discern if the picture in the listing is in fact a regular or mass market paperback, but I assumed it would arrive in the correct form. I tried emailing support directly on the day it arrived (Thursday), and I also tried again through the Thriftbooks app the following day. I’ve received no response whatsoever, which is unfortunate considering the only other time I had to reach out with an issue back in March, I received a prompt response less than 2 hours later. I understand that I need to temper expectations when it comes to a thrift site, but I find this unacceptable and will have to consider not using them again in the future, despite being a loyal customer for quite a while now.

u/AlxWest30 — 12 days ago