r/TrySwitchBot

My AI Art frame works, I am able to connect to it and upload images, however the AI generation function keeps breaking.

The first time it broke, I contacted support and they walked me through some steps which solved the problem. It has broken again and I contacted support - they told me to reset the art frame and to disconnect and reconnect the WiFi as well as reconnect it to my hub. I am not sure what these steps have to do with the AI generation not working, but I did these things anyways.

The AI feature still does not work and I reported this back to support. It has now been 2 weeks without an update from support, they simply do not care.

I have cancelled the AI subscription service and will reconsider any SwitchBot purchases in the future. Do not expect any support from this company.

Hi all,

I've contacted the support of Switchbot at support@switch-bot.com, almost a month ago, about an issue I have with my K10+ Pro (constant "multi-service brush seems to be stuck" when it's getting out of dock) and haven't even get an automatic mail back to suggest they got my mail and the follow-up mail I sent recently.

Did someone get the same experience? I absolutely hate phones, but I'll call if their mail support notoriously doesn't work 🤔

Cheers

Hi

I am about to buy the ultra lock with keypad touch or vision.

In terms of fingerprint unlock, they perform the same?

Does the face id really justify the price?

Most important, the battery drain

issue reported here in several posts (for both of them) was resolved by firmware updates?

Thanks

Can anyone recommend any compatible SwitchBot s20 dust bags UK?

Just installed two of these a few months ago and honestly they’re fantastic. One under the kitchen sink, one by the water heater.

Installation was super easy - 5 minutes tops. No hub needed if you already have one. Tested the detection with water and it picked it up instantly. Zero false alarms in months of use, which is exactly what you want.

This is where it gets good. Integrated it with Home Assistant and set up an automation where if water is detected, it sends me an alert AND automatically triggers my smart water valve shutoff. That’s real peace of mind right there.

Battery life has been solid - still on the originals after several months. App notifications come through instantly, no lag. The build quality feels durable and reliable. Exactly what you want from a sensor that’s supposed to protect your home.

This is honestly one of the best smart home purchases I’ve made. You’re paying for actual reliability and seamless ecosystem integration, not just a basic sensor.

If you have a Home Assistant setup or SwitchBot ecosystem, just get this. It works flawlessly and gives you real protection. Highly recommend.

For my use case - locks on airbnb doors in Belgium, EU - both the Nuki and the Switchbot smart lock systems work well.

I started out with Nuki and overall was very happy. However, after a couple of years with Nuki I decided to change when I read up about the Switchbot options and saw the price is €100-200 cheaper depending on sales and what combo you pick. That's a nice saving, but for me just being cheaper is not enough.

So I've had the multiple Switchbot Ultras with the touch keypad for about a year now. And in a nutshell - they are good, I've had no major issues, but it's not perfect.

My main gripe is the delay connecting to the lock and keypad units when I am not nearby. I need to change the code combination daily from remote. I've found the best way is to disable my phone Bluetooth, then open the app, then click through to the keypad settings. This way it takes 30s to 1min to change a couple of codes in the app, with a quite a lot of spinny "loading" icons.

With Nuki, this all happens much faster and cleaner, I'm changed and done with the codes in 15s. This is my main frustration, and it's not a deal breaker. Those extra seconds are pretty insignificant in the grand scheme, but does make the system feel much clunkier than Nuki.

One other annoyance with the S.B.Ultra is that you can't delete or change codes when you're not connected via Bluetooth, locally. That means I build up a mass of obsolete codes on device until I can go and connect and delete them one at a time. This wasn't a problem with Nuki. Seeing 30+ pld entrance codes building up annoys me!

Overall Nuki feels the more refined, adult UI and professional than the Switchbot eco system. But both do the job required, and Switchbot is cheaper! 🤑