So does this mean payments are bouncing back? Because I tried sending through one bank to UP and the payment hasn’t bounced back nor gone into UP.
I understand Bendigo is down but this is absolutely ridiculous!!
Outbound Osko payments are down. Looks like it's actually Bendigo Bank's issue.
I have a urgent loan settlement payment to make today. I'm so stressed about this. I can't even just do a normal transfer without Osko. I'm so screwed if this doesn't get resovled soon.
The worst part is Up's uptime page https://up.com.au/up-time (last section) specifically says that outages exclude the inability to initiate a bank transfer. Complete actual lie.
>Ability of Up to process bank account transfers, with funds becoming available to the recipient on the next business day or later. Includes account-to-account transfers (Pay Anyone) and scheduled payments (for example, direct debits, and payroll payments by businesses) not made as fast payments through NPP/Osko, and BPAY payments. Outages exclude the inability to initiate payments due to unavailability of web or app banking channels, or a branch.
There has to be consequences for this kind of misinformation. Is there like a ACCC but for banks.
Support disagrees with me about what those words mean. Am I blinded by stress and reading it wrong? Because it seems super clear cut to me.
Any recommendations? Particularly for two people/shared accounts.
This morning I’m still unable to transfer from my main UP Bank account to my UP savers account.. all I get is a “sorry, something went wrong”. Anyone else still having trouble from the outage!!
