r/VeniceAI

Image 1 — Credits not refunded and Chats deleted suddenly after error on Venice
Image 2 — Credits not refunded and Chats deleted suddenly after error on Venice

Credits not refunded and Chats deleted suddenly after error on Venice

Hi All is anyone experiencing this and then not getting refunded credits?

Lastly yesterday Venice had a error come up and said browser error and crashed when I went back in I'd lost all my generations I did in that last half hour 4 of them,

So not only have I lost credits for failed generations I also lost a load for a error with Venice I tried emailing them but it's just a bit and it's been a few days now

u/EconomyJellyfish1169 — 11 hours ago

Charged Multiples Times

I noticed that my credits were quickly depleting more than usually and checked my usage to see that I was being charged multiple times when using a model once. Has anyone else have the same thing happened or noticed anything weird with your credits. I went to support but only got Fin the damn bot. I want to speak to people about this. I don't have money to waste.

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u/Ok_Cicada_4798 — 17 hours ago

Any options for long term rp?

I've been having amazing rps but feel a little sad when they inevitably end... I feel like 1M is the highest context i see.... anyone have experienced another option?

EDIT:

my dumbass didnt know I could upload the chat as a file to the memory. this solved my issue -- over 1k pages with good continuum.

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u/manicswitchy — 1 day ago

What are some tip towards stitching together multiple video clips to make one continuous video?

Specifically twerk video clips made from Grok a while ago on A2e. The original videos are 10 seconds each. Non nude nsfw.

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u/Titanus_Tetanus — 1 day ago

Seedance 2.5 and 2 enhanced

I don’t know what changed but everytime I try adding a video reference to seedance now it says error failed to fetch. Is it an issue on my end?

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u/Long-Ad1654 — 1 day ago

The new Venice AI Studio UI/layout is honestly a disaster.

Before this update, once you combined or edited photos in Studio, you could click on an image to view it at full size. You could also click the information icon and see the exact prompt that was used for that edit. That was extremely useful because you could copy or reuse the prompt for another image combination or editing job.

Now, once the images are combined, you can’t properly inspect them anymore. You can’t click to zoom in, and you can’t easily go back and check the prompt that generated a specific result.

There’s another major issue when generating multiple photo edits. If you create more than one version, Studio only shows a tiny thumbnail/icon on the page. You can’t swipe through the other generations or properly view and compare the different results.

This feels like a major step backward in usability and workflow.

I really hope this new interface is temporary or still being worked on, because right now it is not user-friendly at all. Features that made Studio productive and easy to work with have either disappeared or become much harder to access.

Please bring back the ability to open generated images, zoom in, view the prompt and easily browse through multiple generations.

reddit.com
u/Delicious-Bridge5044 — 3 days ago

Did the filters change for SD 2.0? What’s this?

I keep getting this error message using the exact same reference images I have been using for months without any problem? Anyone else running into this?

u/ctrl_alt_despair — 2 days ago

Still have 2000 odd credits but pro expires soon.

Can I still use up my bought credits once Pro expires, or am I then limited to certain models?

reddit.com
u/TemperTantrumz — 2 days ago

DeepSeek constantly overloaded

DeepSeek is the only model I use for my projects, and I swear, EVERY time I use it, I get the message that it's overloaded. Is anyone else having this issue also? And is there any fix? It's really disheartening to have a Pro sub and not be able to use the model I literally signed up to use.

reddit.com
u/Working-Tip4827 — 2 days ago

Quality of Seedance 2 / 2.5 NSFW generations, is it worth a membership?

Hey guys, i've got a membership on Higgsfield for my content and the constant filtering is starting to get on my nerves, so i'm tempted to get a membership with Venice because I hear the NSFW filter isn't really a thing. Out of curiosity, how good are the quality of the generations with NSFW in them? Are they all glitchy and bugged? Or does it like, understand how dicks look/where a dick should go etc? The membership seems quite expensive (not that Higgsfield is cheap, mind you) so just want to check before I subscribe.

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u/Ok-Pool4533 — 3 days ago

Question. Why use older versions of an AI to generate?

Why does Venice offer older versions of the same AI? For instance: SEEDANCE 2.0 RSV and SEEDANCE 2.5 RSV? Do they work differently. Would you ever have superior results on an older model? Just a noob asking questions.

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u/Titanus_Tetanus — 3 days ago

Which Models do you use for RP?

So, just a curiosity question for everyone! What models do you consider the best for RP on Venice? I’m still pretty new to it, and I’m moving over from ChatGPT… But I’ve never tried other models much, so since Venice offers so many, thought I’d ask which ones everyone thinks are best for RP?

Edit to add: Both the paid models and free model recommendations! I’m pretty used to needing to pay at this point, haha. But preferable a cost-effective one that doesn’t burn too fast through credits.

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u/Sorry_Special_4413 — 4 days ago

Why does the text move!?

It is so annoying how the text continuously scrolls upward as it is streaming the response, making it nearly impossible to read until it is finished. This is what happens on my android at least. Do these idiots even use their own app?

reddit.com
u/Journalist-Cute — 3 days ago

How does chat history work between models?

I'm currently playing with the GLM 5.2 model and it just pulled on story elements I used in a different RP with a different model (I know for a fact as I just started with GLM now and used a different model before).

Does anyone know how previous chats are used by the various models even ones that are done with a different model? There any privacy concerns over that or does it somehow go through the Venice account?

reddit.com
u/ivanbin — 3 days ago

Qwen 3.8 27B open weights

Qwen 3.8 27B has just dropped as open weights! Are there any plans to give Pro subscribers unlimited access to it, just like Gemma 4? Super excited for this!"

reddit.com
u/Reasonable_Water3740 — 4 days ago

Failed to fetch (outerface.venice.ai), then all sessions/credits are gone

I was using Venice on my PC, in Edge. Had made around 6/7 sessions in Image (Venice Studio), and some Edits. I had about 2.5k credits left. Then all of a sudden, the tab I was in (Image) got a "Connection interrupted We're having trouble reaching the server. This is usually a network issue. We're retrying automatically, so this screen should clear on its own.". I reloaded, and in Settings I got the error "Failed to fetch (outerface.venice.ai)".

On my PC, I see still 0 credits, and I can't access Studio because all I see is the Venice logo looping infinitely. I tried accessing on mobile (tablet using Chrome) and I can see the credits, and I bet I can use everything, but all my sessions and edits are gone.

What is happening? Have I lost everything? Any advice?

I already contacted support, was wondering if someone had the same/similar problem.

reddit.com
u/ThomasHawl — 5 days ago