r/Walmartdelivery

Not having a lot of success with Walmart grocery delivery. What was your experience like?

I’m already paying $10 to have them express deliver the groceries to my house. On top of that I pay $10 tip to the driver to drop off the items. I get text message updates when an item is not available and the majority of times when I go in the app, it shows that there are no substitutes for that specific item.

It’s frustrating because within an hour of the groceries being dropped off at my door, I’m already at the Walmart looking for the items only to find them sitting on the shelf with tons in stock. Sort of defeats the purpose of paying $20 for delivery when I can just go to the store and shop for myself to save the money. But I hate shopping in busy stores and I hate long lines. What has your experience been like with grocery delivery?

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u/designgeek89 — 12 days ago

Is the driver for Walmart orders not also the shopper?

Lowkey, I have been editing the tip based on correctness of the order I recieved/ if any items are wrong, bad or missing for over a year. I just read that the shopper is not also the driver?? Is that true?

So, when I edit the tip based on if the order itself was good, I am changing the tip of the person who didnt even shop my order? Yikes bro 😬

i edited my tip for today's order based on a shopped items factor. I fr thought the same person did both! Why does the shopper not get any tip? If it's not the same person, shouldn't both people get a tip?

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u/Calm-World3917 — 11 days ago

Pin removed from delivery order

Hello!

Since I live in an apartment I always select the option to have my orders require a handoff so that a PIN is required for the delivery. I like having the PIN because it gives me peace of mind that I'll get my order without any issues.

Lately though, I've noticed that with some of my orders the PIN is shown when I first place the order but then disappears once the order reaches the delivery stage. When that happens the driver just hands me the order and leaves without asking for a PIN or signature. And one time they just took a picture of my door number plate to complete it.

I think of all the orders I've made only 2-3 times has it switched to signature and I actually had to sign even though it had a pin attached at first.

Does anyone know why the PIN requirement sometimes disappears after the order has already been placed? When I go back and check the order on the site it's gone from there as well like it never had one.

Walmart's AI couldn't explain why it happens. It just confirmed that the PIN requirement can sometimes be removed from orders.

Also for anyone who has Walmart+ InHome, dol InHome grocery deliveries still have the 4-digit PIN/must hand off option? Or does InHome use a completely different delivery verification?

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u/crystalespers — 11 days ago

shipped item keeps changing to delivery from store and wrong item?

Earlier, i ordered this fuggler (1st image) shipped. I checked on its status some hours later and it was a completely different fuggler arriving from the store (already on the way). I never got an email saying out of stock or substituted. I also thought substitutions wouldn't occur for shipped items ? Now i'll have to deal with returning the unwanted fuggler lol

I tried to chat with customer service and they said there was no substitution noted, just a change of delivery method. I asked if I would be able to get my product if I re-ordered it but they said theres no guarantee lol.

I re-ordered just to see ... and it happened again. Item is still not listed as out of stock for shipping, yet it got transferred to a store delivery with the wrong item again. I was able to cancel the second one before a driver picked it up.

I'm confused why they wouldn't just mark it out of stock if they couldn't deliver it via shipping or store... Also confused why I never got an email explaining it being out of stock / changed delivery / substituted

Just kinda ranting and also wondering if anyone else has had something of the sorts happen to them... first world problem fs but i just wanted my fuggler lmao

u/SugarLuvs — 10 days ago

Walmart thinking of contract termination!

Ight so ya boy is a 1099 driver for Walmart but through a 3rd party courier. None of that Spark or Fetch stuff (not hating). I get paid by route & make double the $$ if I pick up a dropped route, not to mention I also get paid WEEKLY. The money has been great & I’ve been able to catch up on stuff & get back into my own space. I’ve been with this courier for close to 3 months now & honestly I love delivering & dispatch is VERY helpful & hears us out. I only have 100 stops or less, nothin more which is CAKE considering I worked for Trash-azon. They also recently bumped up the route pay due to Austin’s complexity at the moment with I-35 construction & outlying areas. We recently hired this young dude but all he did was complain, cry about his wrist hurting & he NEVER finished a SINGLE route by cut off time. I swear, not even once did he complete a route by 8pm. He was confirming his schedule but wasn’t showing up on time & starting way after 1pm. Close to 3pm is when he would hit the road for his very first stop. He couldn’t manage 25 stops an hour or keep pace so he started getting frustrated & making slick comments in chat.

Fast forward to this recent week, he wasn’t showing up at all even after dispatch confirmed with Walmart that he would be there. I even offered to ride along with him WITHOUT asking for pay just to give him a few pointers to navigate Austin apartments and some tight neighborhoods, hear him out & how he felt about delivering. All because I like to see folks succeed in their line of work, so we can all be successful. I thought it went well but after i left him on his own, he got into the chat saying we called him slow & that dispatch needs to get their shit right. Well you can bet my boss checked him & that made him even more upset I guess. He took the van back to site with more than half of his packages delivered. Dude literally had 82 stops on Thursday. EIGHTY TWO! & he only completed 31 by 5pm. He said he “slipped” in the rain & hurt his wrist, so he couldn’t turn the wheel in the van. Last time I checked we had 2 hands but whatever man. So Walmart caught up to his dropped routes & him not finishing on time. They sent an Email to my boss stating if we keep dropping routes, our contract will be terminated & that’s the end of it. So now ima lil stressed out cause WTF do I do if it happens? One bad apple literally screwed us over & we’re barely keeping the route alive. I’ve worked 6 days this week cause drivers simply cannot grasp the concept of matching an address, confirming & dropping a simple package off. I might have to find a new company to deliver for very soon. In fact, I’ve already been looking. This shit SUCKS

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u/AutomaticZucchini479 — 11 days ago
▲ 6 r/Walmartdelivery+1 crossposts

Walmart+ Upgrade!

Sooo, now you have a choice of 5 sandwichs instead of just the Whopper for your 3 month freebie.

I went for the Crispy Chicken Sandwich + bacon & tomato which cost me $1.53. I added a Medium Rings and all in it was $5.37. Yowzaa!

In an interesting ironic twist, that dipping sauce is Arby's Horsey Sauce which I buy by the bottle at, of course, Walmart! 😂 Goes great with the Rings!

u/Wooden-Butterfly7339 — 13 days ago