r/americaneagle

I was at AE a couple days ago. I rarely shop in store always online. So we found a few things we liked and I picked them all out on my app and they came out significantly cheaper!! The cashier said they could price match the actual item price but NOT the sale discount. It was over $35 difference.

So I just said what if I did a BOPIS order? She became annoyed and said it all depends on how long it takes to ship it sometimes it says it’ll take 48 hour and others it’ll be ready in just a couple hours. I pointed to the stack of clothing (3 !! Items) and said it’s already done, how long does it take on your end with the “paperwork” part of it all. Again, she went on about how it can totally vary so much….

Anyways I went back a bit later to get 2 of 3 items and waiting for the 3rd one to come into the store except it was already literally in the store.

I feel like the cashier was just trying to be difficult towards me but maybe one of you guys can shed some light on the situation like how bopis order work once placed by customer.

Thanks for your time!

bro idk if it’s just my AE but they STAYY displaying disconnected shit. just yesterday they had these super cute baggy capri looking pants on display paired with this off the shoulder crewneck it was so cute i was about to buy the whole fit. i asked the lady and she didn’t know but i found out BOTH of the items were discontinued, usually it’s just the pants. like cmon bro it’s false advertisement at this point.

any AE employees know if we get time and a half for memorial day? ik it’s technically a federal holiday so i figured yes, but they’ve been stingy and picky in the past, i just cant remember what we’ve done in previous years

I’m a new MTL and new to the company (5 months) I got hired during peak holiday so my floorset training was odd and my store team lead went out on maternity leave. So it was a weird start, anyways this is my 4 floorset I’ve been leading and I just can never finish 100% by end of Tuesday. I go over with time expectations and build times with my crew, granted it’s usually me plus 2/3 others but never more than 4 including me.

I feel like I’m just not getting the hang of the floorset I can finish like 100% by end it the night Tuesday?

Do any other MTL have this problem and or advice

Hi there everyone! I just got hired and I was wondering what day is the next payday?? thank u in advance!!

I was just wondering if as an employee, could I buy clothes online still without ordering it in store? Is there a rule against buying clothes on your own? I know we can’t use our discounts but it’s more convenient for me to order it as I wanted something for an event.

Does anyone know what discounts we’re gonna get for summer 3 floorset? I want to get the new offline halter tops but don’t wanna waste a 60 if we’re gonna get a set discount.

Hey guys I really want to order some of the off campus clothes but I know American eagle is notorious lately for hoodies that let off soo much fluff and discolouration. Has anyone ordered the sweaters? How’s the quality?

Genuine question, not rage bait. From all of the posts that I read here, it seems that the quality has gone to crap, customer service is nonexistent, non-stop shipping issues, social media/marketing is tone deaf, and company policies are basically there to piss people off (ie return policy/tag issues). And style-wise it’s still the same issues, too cropped, too baggy, sizing is all over the place, and on and on.

So genuinely curious, what is keeping people spending money here?