Honest review / warning about Flirty Nails (Flirty Beauty Studio)
I am incredibly disappointed with my recent experience at Flirty Beauty Studio.
The owner, Khanh, rushed my nail service because she was on a tight schedule preparing to leave for an international trip. Because the service was completely rushed, the final result looked terrible, but worse, the structural integrity failed completely. The very same day I got them done, the nails began severely lifting and gapping, with product left flooded all over my cuticles and skin.
When I reached out privately to address it, Khanh openly admitted in writing that her tight schedule compromised the quality of my service and apologized for the lifting and poor application.
However, because she is currently out of the country, she is physically unavailable to fix her mistakes.
When I explained that I had to go to another salon immediately to prevent water from getting trapped and causing a bacterial nail infection, she completely refused to offer a refund or partial reimbursement. She claimed she does not cover services done elsewhere, conveniently ignoring the fact that I am forced to go elsewhere because she left the country after ruining my nails.
Any reputable beauty professional who admits to rushing a service and botching a set would offer a refund, especially if they are unavailable to fix it themselves. Instead, she took my money, admitted the work was compromised, left the country, and left me out-of-pocket to pay another salon to fix her mistakes.
Save your money and go to a salon that prioritizes client hygiene, takes pride in their work, and takes actual accountability when they make a mistake.