r/chaseuk

Investment data in app

Investment data in app

Is anyone experiencing these errors? It started for me yesterday.

The balances are all there (so some data is pulling through from JP Morgan) but when I go to look at the details for each pot I get the error. The information is all showing in the JP Morgan app though.

Clearing cache doesn't work. Deleting and reinstalling the app works for the first few minutes, but when you log in again later the error is back.

Android 17 / App 2.88.0 (2262)

u/CaptCanary — 11 days ago
▲ 5 r/chaseuk+1 crossposts

No push notifications from the chase mobile app on iPhone - I've tried it all and nothing is working.

As the title suggests, I have noticed I am not receiving push notifications from the chase mobile app when I receive transfers, make payments, etc. It's become quite frustrating because I never know when people have sent money they owe me - to the point where I am considering just switching banks.

I have tried the following:
- Turning push notifications on in the app
- Turning all three (Push, SMS, email) on in the app, saving, then turning SMS and email off and saving again(seen in here) - still no success despite others saying it works.
- Made sure that notifications are enabled for the app in settings
- Made sure that the chase app isn't being blocked by a focus mode
- Deleting and reinstalling the app
- Signing out and in

I should also mention that I don't even get SMS notifications.

I've tried with multiple transactions to make this work. The in app settings are so minimal and I have no idea what to do next. I am at a loss here, does anyone have any ideas?

It seems so stupid to switch banks over something like this but it's doing my head in.

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u/Longjumping-Bid7809 — 14 days ago