Plaid
Hi Friends,
I hope you're all doing well.
I wanted to reach out regarding a recent experience I had while trying to link my credit union with Plaid for an ACH/Debit purchase. After linking my account successfully, I selected my checking account. However, after a few days, I noticed the payment bounced as it pulled from my member savings account instead.
I double-checked the merchant website, and it’s still showing my member savings account number. So, I went through the process again to link it to my primary checking account, yet the same issue persists.
This is my first time navigating the linking process with a credit union and Plaid, and I’ve always had smooth experiences with banks in the past. Although I plan to try manual verification through micro-deposits instead of linking electronically, I’m concerned about what might have gone wrong.
Thankfully, it was a small amount, and my credit union was kind enough to reverse the fee, but now I need to address the situation with the merchant.
Has anyone else experienced a similar issue? Any advice would be appreciated.
Thanks!