r/epicsystems

Hello,

I’m planning to file notice around the 9mo mark and quit around the 10mo mark to enter a PhD program. Is there any way I can somehow strategize in terms of attempting to keep all or some of my 10k start up bonus?

I know someone who kept it because they made a case that they were very stressed and had nothing lined up. So it’s certainly possible. I’m just wondering if there is another type of angle that has worked in the past.

Applied for the Trainer position. Did my round 1 phone interview and felt I did well. Those assessments though, phew. I teach math and lawrd, they threw me for a loop. The coding language rules test made the most sense to me. The logic puzzles were the bane of my existence. How do they use these assessments to determine who moves on to round 2 interviews? I’d really like to get the job because I’m at a point in my life where I need change and want to expand beyond the classroom.

This is probably a stupid question, but my customer is going live at the same time my brother is graduating college. His ceremony is during the weekend following week one.

Is it unheard of to take PTO during your customers go live? Obviously I’m assuming yes but I wanted to ask

My TL is switching teams, but hasn’t told me yet. When in the process do TLs tell their team members they’re switching? If there is another TL who I’d really like to work with will I have the opportunity to document that preference?

Hi,
Anyone has any experience failing epic exams 3 times, I feel like a failure and I have been missing by a few percentages. First 73%, 75% and now 77%. The review just made me more confused and I ended up choosing an answer that I knew would be right but changed them because I was overthinking.

My boss is putting a lot of pressure on me and didn’t look happy. I just don’t know what to do.

Does anyone have experience of working there?

Obviously it's not a wizard-inspired wonderland, but is it a nice building? Do they have individual offices for staff? How does the workload compare to the US? Staff benefits? Nice people?

I wanted to share my experience working at Epic. For context, I was a clinical TS for about 3 years.

I’ll start with the positives.

You’ll hear this a lot, but the people Epic hires really are great. It’s a bunch of hard workers and a lot of fun young people, often from around the country. People have diverse hobbies, though not necessarily diverse ethnic backgrounds.

The work itself can also be fairly fulfilling. Epic does help clinicians. The work you do is appreciated by the analysts you work with. At least for me, I enjoyed learning the system, troubleshooting issues, and getting that satisfaction when you help someone fix a problem.

The pay is incredible for an entry-level job. It is not often that a company will hire people with no experience, train them completely themselves, and then pay that much.

Now for the negatives.

The workload is ridiculous. The amount of work you have to do just to meet expectations is unrealistic for most people. Having five or six new issues a day, with varying levels of complexity, while everything keeps piling up, is just not realistic.

At the end of the day, Epic is a large corporation, and it has a lot of the issues large corporations have. You are measured on your performance and your numbers. That’s true at any job. But at Epic, if you aren’t meeting expectations, which in practice often means exceeding expectations, you are dispensable. Never forget that.

If you mess up more than once or twice, they will not hesitate to kick you out. The moment they want you gone, they will make sure you go. And the moment you’re put on a PIP, it is the steepest and deepest hole to dig out of.

My experience at Epic taught me what is true about most large corporations: your TLs are not your friends. You are being measured constantly. If you don’t meet their expectations, they will get rid of you.

I am grateful to Epic for bringing me to the Madison area. I’ve met the best community here, and I wouldn’t trade that for the world.

But my advice to anyone considering Epic is this: it is not sunshine and rainbows, despite how beautiful the campus is. You will work hard. You will be stressed. You may cry. But you’ll get paid.

For me, the pay wasn’t quite enough to justify the stress. But if you have nowhere else to turn, want to try something new, and get offered a job at Epic, take it. The people are great. The area is great.

But you are not a failure if you need to leave. If every waking day is consumed by stressing about work, even when you’re not at work, it is okay to leave.

Hey everyone. A recruiter reached out to me on LinkedIn and after doing a deep dive on this sub I am seriously considering applying. Before I do I wanted to get some honest answers from people who have actually been through it.

I am a recent IT graduate with six years of hands on technical experience in device repair, client support, and team leadership at Geek Squad. Strong with hardware, Windows environments, and working directly with customers.

My questions:

1. Salary vs hourly and hours worked Are these roles salaried exempt positions? If the workload is as demanding as most people describe, I want to understand what I am actually signing up for in terms of hours per week. Is it consistently 50 to 60 hours or does it come in waves and calm down in between? Basically what does a typical week actually look like?

2. Time off and PTO For those of you who relocated to Wisconsin with family or loved ones back home, how realistic is it to take weekends or vacation time to travel back? I have a young son in Indiana and being able to see him regularly is non-negotiable for me. Do people actually use their PTO or does the workload make that difficult in practice?

3. Drug testing Everything I have read says Epic does not drug test even when clients request it. Is this still accurate as of 2026?

4. Best role for my background With experience in hands on hardware and software troubleshooting, end user support, technical training, and a Windows Server infrastructure project, which application or team would be the best fit for someone like me? I want to be challenged but I also want to set myself up for success and not drown in something that does not match my strengths. Any guidance on which tracks to avoid or pursue would be genuinely appreciated.

For those who left after 1 to 3 years, how aggressively were you recruited afterward and what kind of roles and salary bumps were you able to land?

What do you wish you had known before applying? Open ended but anything you wish someone had told you before you started the process would be incredibly helpful.

Thanks in advance to anyone who responds. This sub has been more helpful than anything else I have found.

I’m searching everywhere I can find. Does anyone know of a variable for a smartphrase to list the date of the last PCP visit? .

Are TLs notified about using temp OOO or editing one that's already set

How ironclad are boost contracts? Are you able to break them part way, or are you committed for the full time?

Hi everyone,

I’m an incoming Epic employee and just started apartment hunting, but I don’t know Madison very well yet.

A lot of apartments want income that’s 2.5x the rent. I saw older posts saying most places were okay with just the Epic offer letter before your start date — is that still true?

I’m also graduating college this year and don’t really have rental history yet. Were most people okay with just an offer letter + credit score, or did you need a cosigner?

I’d rather not involve my parents if possible.

I’m debating whether downtown is worth the higher rent since it seems possible to avoid getting a car right away if you’re near the Epic bus/shuttle routes. If anyone has recommendations for specific apartments/buildings that worked well for Epic commuters, I’d really appreciate it.

Thanks!

Sup guys, taking the Sphinx/skills assessment for a software developer role in a few days.

Is it an issue if i talk out loud to reason with myself or have multiple pieces of scrap paper and have to refer to them and then back to the screen?

I’m hearing all sorts of stuff about scrap paper being limited to one piece of paper which makes no sense 😂.

Where are in your opinion the best (points for underrated) places to sit on campus outside of your office? I love the observatory but that seems obvious, always looking for new spots to sit :-)

I've been out of Epic for a little less than a year now after about 2-3 years and I have to say my life is a million times better. Truly getting fired was the best thing that could have ever happened to me.

Having a normal, professional, mature job that’s actually 9-5, without all the grind, toxicity, competitiveness, and pressure, is amazing. If anyone’s thinking of getting out DO IT! (or do what I did and just collect the paychecks doing the bare minimum till they fire you… it takes longer than you’d expect) The grass is so much greener!

I don’t mean to shade epic too much I just hated it; and it wasn’t for me! Glad I got that figured out fairly quickly but still sad I wasted so much of my time…

Hello everyone, I was recently offered a PM position and am thinking about taking it. I know it’s normally a lot of long hours and a relatively bad work life balance and was wondering if anyone had thoughts on what it was like for them in their first few years at Epic. Im just graduating college and likely wouldn’t stay at Epic for more than a few years before trying to move on to another role ideally in NYC.