r/foodtrucks

Why word of mouth is so inefficient

Reposting this.

WORD OF MOUTH IS INCREDIBLY INEFFICIENT FOR GARNERING CATERING JOBS

I want to propose a somewhat controversial stance. Word of mouth and referrals as a primary way to garner the high-margin catering business is incredibly inefficient.

I have demonstrated how catering is basically some of the highest margin business segment in our business. You can easily do in excess of 50% margins and many times over 60% and 70% as I detailed with my numbers and breakdown.

But how do people hire you for catering? The next time you get a catering inquiry, ask the client how they found you. Keep a log of all inquiries and keep track of how they found you and which ones actually book. You might be surprised.

After eight years in the game I can tell you that catering is more dependent on Google and Yelp search results than it is on people having tried your food, seen your truck or gotten a referral. Here are a few reasons why.

  1. Google and Yelp have way more reach than the small number of people you serve. Think about how many people use Google and Yelp every day.

  2. People basically hire caterers once a year or very periodically. I would put it at the same frequency as how often someone hires a plumber or a home improvement specialist. It is incredibly rare to even get quarterly caterings from the same client.

  3. People want variety. They don’t want the same vendors over and over again. If they did they would all just eat at Cheesecake Factory which serves nearly everything at a very decent quality and with decent portions with attentive service in a decent environment.

  4. NO ONE KNOWS YOUR NAME. I know this is gonna come as a big insult to those who really believe they are that memorable but no one remembers our name. If you depend on customers who tried you, saw you or remember you to hire you for catering as your primary method of getting them…you are gonna be sorely disappointed.

Let’s do the math. How many people do you get exposed to a day? Maybe 100-200? How many customers buy food? Maybe 50? So let’s multiply that by seven days a week and say you have 350 customers eating your food. And let’s assume everyone is BLOWN AWAY.

How many are gonna remember your name? I would guess less than half. So 175. Of those 175 how many people are gonna have an event where they need a truck in the next three months? A handful. Maybe. And how many are gonna remember you?

You keep taking this population of people and keep cutting pieces out to find people who saw you, tried the food, loved it, then remembered your name, and then had an event they needed to hire you for.

Small returns.

Do yourself a favor. Be searchable.

If you wanna do 200 caterings a year, you better have at least 600 customers. Most won’t repeat every year or several times a year. Most you will see once and never again.

Be realistic and you can figure out how to find catering jobs. Cast that net into a population that is actively looking for catering.

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u/IrvineGuitar — 12 hours ago

Another dissapointment

July 4 is one the biggest festival events in our area. This year we had excessive heat and a dangerous thunderstorm. Last year the city workers were picketing the site and the entertainment cancelled. Two years ago we had excessive heat and a dangerous thunderstorm. Sales were greatly affected negatively.

I'm dehydrated, tired, annoyed and disappointed. I can't wait to see what this week brings.

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u/dave65gto — 16 hours ago

Thinking of changing from current brick and mortar to food truck

I run a small cafe which has been fairly profitable since I can operate on my own in the winter/off-season, and hire a few min wage staff in the summer. I do feel like my lease is far too high however.

I am mainly curious about what types of revenues I could expect if I attempted a food truck instead. Currently I make on average 10K in revenue per week with my best week being just under 16K. (CAD btw)

I'm mainly wondering if I simply didn't have this large overhead of lease, but a lower revenue would it be worth it.

I did look in the FAQ and didn't find a question like this.

Thanks

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u/Numerous_Painting296 — 11 hours ago
▲ 342 r/foodtrucks+1 crossposts

ATTN VIBE CODERS

Kindly f**k off

Every week dozens of you basement dwellers swarm every single sales related community offering commission only jobs on a product Claude spewed out

At least before coders and tech guys with no sales or marketing experience actually built their own thing and didn't start sentences with "you're right to call me out on that". No sales person worth their pay wants to jump ship to join your generous commission only offers

"If your confident with your skills commission only shouldn't be a problem" is my absolute favorite, a real darling. Oh I'm confident all right! I'm confident your vibed out product sucks and I'm confident I'd be better off working the till at Wendy's than joining your "growing team with uncapped potential"

Had to get that off my chest

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u/Obvious-Skill9005 — 1 day ago

How do you fill the gaps between food truck events?

Been running my food truck for about a year now and things are going well overall, but I keep hitting these dead stretches between booked events where revenue just drops off. I try to hit regular lunch spots during the week but foot traffic is unpredictable and some days barely cover fuel and prep costs.

I've been experimenting with a few things, like joining a local food truck park on weekends and reaching out to office parks for recurring weekly stops. Some weeks it works out great, others not so much.

Curious how veteran operators handle this. Do you have a goto strategy for filling calendar gaps? Do you rely more on private catering gigs, farmers markets, or do you just accept that some days will be slow and budget accordingly?

Also wondering if anyone has had luck with lastminute social media posts to drive people to a specific location on short notice. I know building a following takes time, but trying to figure out what actually moves the needle for smaller trucks without a big marketing budget.

Would love to hear what has worked and what has been a waste of time. Appreciate any honest advice from people who have already figured some of this out the hard way.

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u/No-Noise-7650 — 1 day ago

Looking for FoodTruck owners to help me test and improve my FoodTruck management app

Hi,
As former foodtruck owner which struggled with a lot of operational tasks, I developed foodtruck operational management app.
I am not coming to promote the app. I am just looking for ~15 test users that will use it for free (lifetime), with my support and will help me to test it and do functionality crispiness before I go public.
what are the app capabilities?
* Define one-time weekly shift schedule with option to add / remove shifts from specific week
* Manual and automatic shift assignment based on employee availability and role
* Shifts are available in-app to all employees via unique user to each employee
* Product catalog with prices per supplier
* Inventory tracker with low level alerts and option to send order to the supplier directly from the app
* Dish costing calculator based on the product prices. No more guessing what is your profit per dish
* Cashflow - log your real monthly expenses (on-time, annual, recuring) and income. Get full picture what is your monthly button line.
* Centralized dashboard to present under stuffed shifts, low inventory product and cashflow summary
* Mobile friendly - all can be done from your mobile

Initial setup to start using the app for Shift management and assignment is a matter of hour.
I am looking for users who are tired from working with spreadsheets and communicate via messaging.
If it sounds interesting and you are willing to help me help you, message me and I will provide you the app details.

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Food truck electrical connections — 120V vs 240V vs 208V?

I’m working through some electrical design questions for food truck hookups and wanted to get input from actual food truck owners/operators.

For typical food truck connections, are most of your loads 120V, or do you commonly have true 240V equipment as well?

For trucks using a 50A connection, is the most common setup still a 120/240V single-phase NEMA 14-50 (home dryer type) type connection?

Also, have any of you ever connected to a city-provided 208V single-phase source instead of 240V single-phase? If so, did any of your equipment have issues running on 208V instead of 240V?

Trying to better understand what connection type is most widely used in the field and what voltage trucks actually expect when they show up to an event.

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u/Elusive_0ne — 1 day ago

If you were starting a food truck today, how would you actually get customers?

Hey everyone,

I'm in the early stages of planning a food truck, and one thing I've been thinking a lot about is how to attract customer.

For those of you already running a food truck), I'd love to hear about your real experience.

A few questions I've been wondering:

  • How do new customers usually discover your truck?
  • How much of your traffic comes from Instagram, Facebook, TikTok, Google Maps, word of mouth, or something else?
  • Do people ever message you asking where you're parked today?
  • If you move locations often, is it difficult getting customers to find you again?
  • Have you ever felt like having great food wasn't enough because people simply didn't know you existed?
  • Have you tried listing your truck anywhere besides social media?

I'd really appreciate any advice or stories, even if it's just "here's what I wish I'd known."

Thanks!

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u/North-Ad9456 — 2 days ago

What do I need to run a non profit food truck ?

Im sure I need insurance and a business license? But how about the name? How do I get my name locked down? Also, what do I need to know about banking etc.? As much information. I tried googling but AI keeps getting in the way. I would like if maybe somebody with experience could give me some insight. I live in Washington state if that helps but I’m hoping to be able to travel.

Edit. Sorry you all are so bothered lol. Must be a lot of failures in here with 0 advice and just need to bully. lol.

And as for me losing money… it’s a non profit food truck… I’m making food and giving it away for free…. I’m not supposed to be making money back lol. I just love cooking and feed people anyway and wanna make something of it. If you can’t help and failed your self, sorry. But imma keep pushing. I’m just trying to feed people and maybe take canned food donations. If it’s that hard to find out the legal way to do it I’m good. I’ll get to stuff my self. Screw it .
Bye bye money right? lol

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u/Waveymaveyy — 2 days ago

Food trucks are crazy

7$ for a side of potato salad... this is what I get. this is why people don't go to food trucks. along with the concern for cleanliness and the right temperature for ingredients, we are also starting/ gradually paying restaurant prices. In return, I expect restaurant quality and quanity. I understand it's a small owned business, but man, I can go get a tub of this from my mini mart for 10$ and get almost 4 times as much. I love the experience of food trucks, but dang, man.

u/BINGUSDOEDINGUSSY — 4 days ago

Permits question

If you do only private booking and caterings are you still required to have the county or city permit in general or is it completely based on the city rules? I've been planning to take the truck to a different state when it gets cold on my state IL

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u/No_Peace_5936 — 2 days ago

Don't take this post too seriously: about POS

Ok, I'm on this subreddit daily, and I see the term POS all the time. But, bruh, c'mon... I STILL read POS as "piece of $#!+". I know people mean point of sale... But I'm just so juvenile that I can't get past it...

I can't be alone in this, right? Anyone else chuckle to themselves when they read people asking about or complaining about their POS?

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u/Steve-Shouts — 2 days ago

Noobie pasta foodtruck

Hey everyone, I could really use some reality checks and advice from the pros here.

I work as a project planner on a massive new industrial construction site here in France. The site is practically in the middle of nowhere, and at peak, we are going to have over 1,000 workers on site daily. Right now, the local food options are basically non-existent, and guys are relying on cold packed lunches or driving way too far.

Because I work on the management side and know the site logistics, I’ve managed to secure a free pitch right at the entrance of the site base. Zero rent. Captive audience of very hungry guys.

The idea is a small pasta bar

My constraints:

  • Budget: €15,000 max.
  • Experience: Absolutely zero in the commercial food industry. I know how to plan and schedule a mega-project, but I don't know the first thing about commercial food prep or health codes.
  • Speed: Lunch breaks are tight. I need to be able to serve massive, hot portions extremely fast (aiming for under a minute per customer) so they aren't spending their whole break in line.

My questions for you guys:

  1. The Setup: With a €15k budget, am I looking at buying a used food trailer, a converted van, or should I start even leaner with a heavy-duty commercial pop-up tent and insulated Cambro boxes?
  2. Workflow (Prep vs. Live Cooking): Should I be trying to boil hundreds of portions of pasta on-site? Or is the secret to pre-cook it al dente off-site in a prep kitchen, shock it cold, and just flash-reheat and sauce it to order?
  3. Equipment: Depending on the workflow above, what is the absolute holy grail piece of equipment I need to buy to keep pasta and heavy sauces hot and safe for a 2-hour lunch rush?
  4. The Menu: I was thinking of keeping it brutally simple: Penne only, with 3 sauce options (e.g., Bolognese, Cheese/Carbonara, Pesto). Is this the right move?
  5. The Harsh Truth: What is the biggest blind spot I have right now? What ruins people who jump into this with zero food background?

Thank you and free pasta for any good advices ;)

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u/Equivalent-Fan5306 — 3 days ago

New food truck owner - trying to understand health inspections and daily paperwork

Hi everyone,
I’m in the early stages of planning to start a food truck business in the US, and before jumping in I’m trying to understand how food safety and inspections actually work in the real world.
I’d really appreciate hearing from experienced food truck owners.
A few questions:
How often do you get inspected by the health department?
What do inspectors usually focus on the most?
What are the most common reasons food trucks fail inspections?
What food safety records or logs do you keep on a daily basis? (Temperature logs, cleaning logs, cooking temperatures, etc.)
Do you keep everything on paper, in Excel, or use any software/app?
Which records are the most annoying or time-consuming to maintain?
Have you ever forgotten to complete a log and had problems during an inspection?
What documents do you always keep inside the truck?
If you operate in multiple cities or counties, does the paperwork or inspection process change?
If you could automate one part of food safety compliance, what would it be?
I genuinely want to understand how the business works before investing in a truck.
Any advice, lessons learned, or things you wish you had known before starting would be greatly appreciated.
Thank you!

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u/Jimmy_O_Phelan — 3 days ago
▲ 6 r/foodtrucks+1 crossposts

POS Solution for start-up Mobile Cigar Lounge

I'm interested in hearing from people who run a similar business- it's a niche, but there are a lot of mobile cigar lounges East of the Mississippi, or someone who runs a mobile bar.

We're a mobile cigar lounge, with no fixed storefront; events and private venues only, launched in March, 2026. No current POS — we've been running cash and evaluating systems. Timeline is immediate; one register to start. We do not sell online or do deliveries. Our monthly income is between $200 & $500, and varies. It is now the height of our tourist & event season, so we need something and soon.

I have researched all the big names for cigars lounges, and I am down to these 5, which are sort of fringe and don't smoothly work with a fully mobile setup. So I am looking for input on any of these. cigar names, and I am down to these 5, which are sort of fringe and don't work smoothly

  1. Osprey
  2. Linga
  3. LYNQD
  4. Toast
  5. Retailz is on my list but they haven't returned my contact.

We are located in rural Northern Arizona. Why location is pertinent is that we don't have reliable power (generator), WiFi or cellular service. Even at the Golf Outing we recently did, if we were too far from the clubhouse we had no connectivity.

By the way, I know I have to look into Starlink!!

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u/Indie_MobileCigars21 — 4 days ago
▲ 1 r/foodtrucks+1 crossposts

Trying to identify the model of a legacy Taylor machine

I have deduced that they likely use a Softech Series prevalent during the major froyo boom of the 2010. The fact that they use a countertop version with a Flavour Burst attachment further proves it. The ones inside the wall cabinets look to be floor-standing gravity-fed and air-cooled units that feature flat wing or paddle lever designs for a mor, ergonomic experience. The ones made by. Stoelting or Electrofreeze have a regular rod like handle, sometimes featuring a ball shaped knob on the end.

What I also like about these legacy units are that they also use membrane blister buttons, unlike the later ones that use a capacitive glass touchscreen interface common in the crown series, which also switched over to the regular rod draw handles. For accessibility reasons, I am looking for this older kind, so I’m hoping that anyone who knows what model this is, I could potentially source it from Slices Concessions or Turnkey Parlor. Thanks!

u/GGf1994 — 3 days ago

Considering a regular spot

I’ve read a bunch of the posts in history about this topic but wanted 2026 opinions:

Read the first and last paragraph if this is too many words- I have a tendency to ramble:)

I’ve been offered to be at a spot $1000/mo. Dumpsters, power, water available. Allowed to pick up big bookings and leave for a day or 2 with communication but they are desiring a regular predictable schedule ideally.

The lot is right next to a main road - lots of visibility and it’s the same lot as a well established garden/plants nursery(the daughter owns the nursery, the parents bought the adjacent dirt lot to provide more parking to their daughter’s business mainly and now want to fill the lot with food trucks). In the valley, there are 2 extremely successful food truck parks with 1-2 permanent trucks and 1-2 rotating truck options. These are both located in the heavily established east-end where walkability is much better. This lot I have an opportunity at is in the new growth area, more south/central of the valley than the others.

Today, I talked with the 3 trucks that are already there. The gelato one stays busy consistently according to the lot owner (i thought duh- they’re marked on Google Maps and open 7 days a week 10-9) but the teens working there today couldn’t really tell me much about volume or anything….the açaí bowl place is open Tuesday-Saturday 10-5, when I came to talk to them at about 4:30, the girl working said they’d had 30 customers for the day and that was pretty normal and that the owners of that particular truck mentioned they’re fine with “something like 15 customers/day”- must be nice to have that low of overhead… the other truck does burgers and other hot sandwiches. Dude was great to talk to, really good food, but I believe he said they’d only had 5 customers so far, but this was between 4/5pm, they’d only been open since 3:30 since they’re more of a dinner type and it’s only their 2nd day at the location. Their food truck had no branding/logo/wrap nothing. Plain white. Hard to tell what they’re about from the road, I only knew since I’d checked them out online after speaking with the lot owner yesterday.

Anyway, my menu works for a lunch or dinner crowd, I’m trying to figure out what days/hours to set if I do give this location a try. I’m interested in what I’d see from having a consistent schedule/open times rather than bouncing place to place and event chasing. I ran the numbers if I’m Open 20-25 days/month and can get 50 customers a day, I’ll see the revenue I am looking for with the overhead I have. But in speaking with the trucks there, 50 orders a day seems concerningly hard? But I can definitely work on my online presence better…

Has a regular spot been good for your own truck? Is it a no brainer for me to give this a shot since the owners are structuring it as 30 day contract and opportunity to continue or cut and run….and they’re mindful to prevent overlap of menu/food types when selecting which food trucks to bring in? My issue is, they do appear to want to get someone in asap, and I’d already committed to some bookings through the end of July making my availability rather inconsistent to start so I’m unsure how to proceed. Attempt to be open any of my free days and give up my personal time this month? Cancel some of the bookings I know might not be great so I can settle into some kind of schedule and kick off August with more consistency? How do I handle canceling some of these July bookings if that should be the case? I have a handful of events booked in August and like 2 already set for September but that leaves a whole lot of days to be pretty consistent after July. I’m also looking into setting up on DoorDash finally, which is a real big thing around here.

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u/charliechattery — 4 days ago

Leak proof container recommendations

Looking for recommendations for leak proof containers to transport salad dressings to markets. Currently using ice cream tubs but they’re not working great! We’re based in the UK so would appreciate reccos that we can source here :) tia

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u/Ok_Cauliflower9754 — 3 days ago