What hospital tasks are actually worth automating, and which ones aren't?
Been reading a lot of vendor pitches lately and most of them blur together, so I'm curious what people here have actually seen work.
My rough sense is that the boring stuff works fine: appointment reminders, eligibility checks, inventory reorders, shift scheduling, pushing signed-off lab results to the portal. Clear rules, human still checks the output.
The stuff that seems to struggle is anything needing judgment about a specific patient. Triage, coding complex cases, prior auth where the payer rules keep shifting. That's exactly what gets sold hardest, which makes me suspicious.
Is that about right, or am I wrong about where the line sits? Interested in what's actually running in your hospital or clinic day to day, and what got switched off after six months.