r/iCloud

Guys!! Unfortunately i have updated to beta version last month it had many issues like battery health started degrading quickly so i visited Apple Service Centre they said to backup my phone and come back so i bought iCloud 50 GB plan and started backing up but after erasing i can see 2024-2026 photos are missing i tried everything so can you please tell me the solution what to do those years albums are very important…..i need ur suggestions…thank you

I am out of storage and pretty much all of the photos on my device are what's hogging the storage. when I went to delete unwanted pictures for some reason that was not an option I tried both where you can do it individually as well as in a group of photos and both will not let me... Am I missing something?

i backed up my iphone 13 to my macbook and reset the phone. when i went to restore the backup, instead of showing my recent backup (which i checked was there before i reset the phone) it said i had never backed up that phone, despite it showing the date of a previous backup in december. is there anything i can do to get that backup back? i updated my mac after backing up my phone and j think that’s why the backup disappeared but i have never lost or had any corrupted files after updating my macbook.

i factory reset my phone as i was having issues with storage and the functionality of the phone. it reached the point where all i could use was apple apps and i could still barely squeeze out 1GB of space. i’ve reset my phone before because of this issue, and it worked which is why i did it again. i’m desperate to have my data back because there were some pictures of my baby cousin i forgot to backup elsewhere as a just-in-case and messages from friends dear to me i read back. please help me if you can.

As the title states I am wondering if iCloud is down since I cannot access my email through the web nor through the website.

Is iCloud down? I can’t access my email.

I got my 200gb plan full so I bought the 2TB one and it stills says it’s full. It won’t sync.

I restarted my phone, reset my setting, nothing.

Advice and support needed please thank you

So I am currently on the 200GB plan which is $4.49 per month but my storage is almost full. The next available plan is 2TB which is $14.99.

Are people really paying this amount monthly for storage? Are there any hacks you know to keep your storage low? I've already offloaded apps, merged duplicate photos etc.

I really can't justify paying this amount monthly. I wish there was a 1TB option or even 500GB..

As of 5:19PM US Eastern time:

Apple System Status

9 current issues

Find My - Issue
Today, 3:30 PM - ongoing
Some users are affected
This service may be slow or unavailable.

Game Center - Issue
Today, 3:33 PM - ongoing
All users are affected
Users are experiencing a problem with Game Center. We are investigating and will update the status as more information becomes available.

iCloud Account & Sign In - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

iCloud Calendar - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

iCloud Contacts - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

iCloud Mail - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

iCloud Web Apps (iCloud.com) -Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

iWork for iCloud - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

Photos - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.

If you are experiencing an issue not listed here, contact support
Contact support for issues not listed here.
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It tells me I have 40 Gb of backups in my storage but I only have one device backed up, my ipad which doesn’t have much one it. It says the 3.5 gb ipad backup is my only one yet still takes 40 gb of my total storage for backups. Is this a glitch or are they just hiding things that they’ve backed up from me?

Is anyone else’s iCloud mail not connecting? Mine keeps saying error connecting to server?

None of the photos in my gallery are syncing or able to show in full quality. Anyone else experiencing this right now?

I have several old at-Me.com accounts.

If I make a NEW alias ... are new Me.com ones still allowed/available?

(alias-at-Me.com) ?

Or is it all alias-at-iCloud.com now, even if it is made on a Me.com account?

I already have several old alias-at-Me.coms, but I don't want to delete one only to find out creating a NEW alias is only alias-at-iCloud.com today (even on a Me.com account).

She called her bank. The bank told her she needed to take her phone into AT&T and have it wiped clean and bring receipt into the bank to prove it’s been done and they will access her to have banking on her phone again. She has contacted cash app.

My question is when we look into doing this it says AT&T won’t do that they will just tell you to do it yourself . If she does a factory reset what should she do with her pictures to be able to still access them? I don’t want her to send them to cloud because I don’t think she can access them

I use my iCloud’s 2T for everything, equally split between my small business and my +families personal life. Also use AWS for backup via Arq, separate accounts for work and family.

Is that too little safety, normal, or overkill? Obviously I think it’s normal but want some consensus. Any local options?

I’ve turned the backup off because I thought turning it off would restart it but nothing has changed. This is really frustrating.

Hey all,

Just started using ICloud recently, but I’ve been using the Apple ecosystem for about 15 years. iPhone, MacBook Pro, Apple TV, etc.

I recently bought 2tb of ICloud space to sync/transer all my photos/videos from phone because I have a pretty outlandish amount of pics/vids on there. When I select all pics/vids on my phone it gives me a total count of 58,091 total. It seems like my iCloud sync has finished and it’s only showing 57,768. I have no idea why there’s a 323 difference, and with this many pics/vids there’s no way I can think of to find what didn’t sync over, or why it happened.

To everyone in the group who definitely knows way more about ICloud/photos than my newbie self, do you have any idea what may have happened here, and do you have any advice for me on how to identify what didn’t transfer/how to fix it?

Thanks for any help in advance!

I’m syncing my old phone’s photos to my new phone but it’s been stuck for the past 2 days.

It says the status is “Syncing 40k items”.

Anyone have any insight into how long this typically takes?