r/iphonehelp

Hey guys, I could really use some help. I recently purchased a new, unlocked iPhone 18 Pro Max through BenefitsMe, which is a program offered through my employer that allows me to finance the phone with payments deducted directly from my paycheck.
I’m currently with Visible and was trying to transfer my eSIM from my old iPhone to the new one. However, it’s showing that the SIM is locked. When I purchased the phone, it was advertised as universal/unlocked, so I’m a little confused and not sure where to go from here to get this resolved.
Any help or guidance would be greatly appreciated. Thank you!

Hello, I bought a brand new Iphone 15 from costco. When I turned it on to setup it goes through the steps set up face id and so on and so forth. Then at the transfer data from old phone screen. After I hit yes it wants me to do an ios 27 update. This is where the problem starts. it downloads the update, it prepares the update. When you get to start the update it just spins for hours and hours. Left it on for 5 hours and nothing. have resent the phone and don it all over 4 times same thing happens each time. Anyone know what I can do?

Model: iPhone 12 Pro
iOS 26.6.1

Hi all,

Weird issue where the volume for only calls through my ear speaker is insanely low.

Anyone experience this? It seems to be at full volume when watching YouTube and playing music.

Have peered through so many settings and nothing is working.
Rebooted the phone
Tried cleaning out the physical grill
Ringtone is set to Max
Volume up to max on rocker on a call

Please help!!!!!

Any thoughts?

I really need help.

I will try to simplify this.

My wife's old phone was an Iphone 11. My wife just bought a new Iphone 17 pro, and had her old phone disconnected from Verizon. She had been sharing Icloud space with our son, and had over 4000 pictures going back to 2018, which showed up on her new phone.

She gave me her old iphone 11 to use as a camera only, and we didn't think it was connected to wi-fi, the cloud, or anything else.

Yesterday our daughter (somehow) transferred some photos from her (daughters) phone to the old Iphone 11 and in doing so, someway, somehow all 4000 of my wifes photos disappeared from her new phone.

She was able to go into 'recently deleted' and recover some of them but only back to 2022. Is there a way to recover the older photos that go back to 2018 as well?