Hey... Long time Rogers person here. Looking at deals. See the Freedom has great offers. Need Canada/USA calling and data. Need good service in GTA area. Lots of travel to Quebec too. Thoughts for any current users?
The CRTC’s ban on activation and plan-change fees took effect on June 12.
Rogers and Fido now charge $40 for specialist-assisted phone purchases completed in stores, over the phone or through live chat. Customers can avoid the fee by completing the purchase online.
Bell has a separate $40 Device Handling Charge connected to phone orders, while TELUS introduced a $15 charge for both physical SIM cards and eSIMs.
The CRTC is already challenging Bell and TELUS. Both companies have until June 17 to confirm they stopped charging the fees or explain why they believe the charges qualify as optional products or services.
Rogers has not yet publicly received the same formal warning.
The central issue is whether these are genuine optional services or activation fees reconstructed around phones, SIM cards and employee assistance.
As above. I want a novelty 1-900 number but without any services and the voicemail is the product. It’s just for fun.
Virgin sent me a text offering me 60 GB data with 5g, unlimited Canada-wide calling &texting unlimited international calls to 27 countries unlimited international texting from Canada for $15/mo which includes $10 autopay.
It sounds too good to be true I've been on a $15 prepaid plan with them for years and they have been trying to move me off of it for a while. Does anyone have any experience with this like are they going to have *only available for 6 months bullshit or randomly start increasing my price whenever they want if I swap over?
What should I expect?
Hi all,
We've been with Bell at my work for several years, on a corporate cell phone plan. We at one point had 30+ lines but we're down to around 15 now.
Our 3yr contract is coming up for renewal, and Bell has offered us a $45 BYOD plan with 25GB per user, pooled, or $60 if user is getting a new phone. This is a CAN/US/MEX plan.
This would meet our needs and the pricing is basically a wash with our current plan (some users are 10GB Canada only, which will increase in price $10, some users are 10 or 20GB Can/US users, who would drop.
Looking at Bell small business plans, it looks like we'd save a bit of money, and have a lot more data, if we were to switch to that, instead of corporate. For the same $45 BYOD, it's 100GB, but only in Can/US, not Mexico. I don't care about this is as we don't operate in Mexico at all. This same plan is $55 if you are getting a device. The pricing notes this is for Bell business internet clients, and as we have a 500Mbps fiber connection through Bell, I believe this would apply.
Can someone tell me what benefits the corporate plan has over the small business? I've not dealt with small business plans in many years. Do small business plans still have centralized billing, so the company gets the bills and pays them, rather than direct to the end user?
Is device ownership different? On corporate we usually get a "free" phone on a 3yr term, so the bill is $15/month higher during the term but you own it outright at the end. With Small biz being 24 months, and only a $10 difference, is this the same idea or will you have a device balance left after the 24 months?
Thanks in advance!
Hi there, looking for advice on this situation!
We’re long-time Telus customers in Atlantic Canada.
- Me & husband each have an iPhone 15 with Bring it Back device payments that ended in June
- Buyout amount is $290 each
- Both phones still work decently, but are just starting to show the first signs of aging
- Our 13yo uses my old iphone SE (mostly just talk and text, doesn’t have internet browser, social media, games, etc) Has a line down the screen and I worry it’s on borrowed time
- Current plan prices are $60 each for us, and $50 for kiddo’s plan, not including $60 per month total in discounts for family plan and preauthorized billing.
- Even if we negotiate with the loyalty dept or switch to Bell (Roger’s is a no for me), I assume we won’t be able to get much lower than we currently pay.
Should we:
If you made it this far, thanks so much and I’d love to hear from you!
Edited to include price for new phone: $24.21 per month for iPhone 17 (Bring-it-Back plan x 24 months)
When I go out of Canada, I would like to use Fido cell phone to receive SMS in free of charge. BUT fido will charge me $16+HST per day if I keep Fido SIM on. I do not need Fido's phone call service and data service at all. I cannot change the roaming service to "pay-as-I-use" on Fido's web site. Any thoughts about it. Thanks, in advance.
I have 10 lines - residential - not business
X2 Apple Watches - 0$
X4 tablets - 0$
X2 lines - $35 each - each line has 60GB + 50GB free - shareable
X1 line -45$ - 60GB + 50GB free - shareable
X1 line -45$ - 60GB + 50GB free - shareable
Total shareable data = 440GB. Of all used ; throttled
All four lines have unlimited calling, texting roaming in CDN-USA-MEX ; call display etc.
Total cost will be $160 monthly, before tax
Not sure if there is anything cheaper out there.
Requirements:
- No Customer Facing AI
- Readable bills without obfuscation
- Good coverage in major cities
Looking for a provider that hasn't given up on customer service. Telus is not an option because how aggressive their sales departments are and they also have an AI agent.
I recently decided I will not support any company that uses customer facing AI. AI is fine for internal tools but not customer service. I will go without a cell provider and learn to use smoke signals before playing that game and accepting customer facing AI.
It's funny how a company can put a cost on customer acquisition but can't figure out the equation for plummeting brand equity and how long people remember poor experiences.
Story:
Been struggling with Rogers lately. Been with them since 2013 or so but I plan on leaving them due to AI, Poor iOS app decisions (advertising via notifications), as well as purposely obfuscated billing and website design. These jokers are turning into Telus.
Tried removing an Apple Watch from my account back in Feb via the website which I thought was successful but I've been getting charged ever since. Apparently the website removed the plan but not the number... like I am supposed to know about that. Roger's did not make that clear on the website nor offer proper compensation. I just got off the phone with them after 2 hours of my time wasted and I am still not sure they did it right. And the $8 compensation is more a slap in the face than anything.
The bills on the website are obviously obfuscated on purpose. I can't readily see my past usage in a way that makes sense to make an informed decision about plan changes. I had to reach out to Rogers for the first time in ages and their site has that Anna thing that doesn't work and could be replaced with a dropdown menu. Got humans on the phone and bounced from dept to dept and hold after hold. Clearly the system is designed to beat you down and make you give up.
I had to remove the Rogers app from my devices because it spams me with literal notifications to buy stuff from them. I do not pay providers to allow them a conduit for sales and advertising on my devices. I don't even buy devices from providers (Apple store only) because they hijack the devices and put branding/bloat on them. Notification for that app should be limited to direct account issues. Like a bill is due, devices added or moved and such. NOT SALES!