Did Mates get their reviews yet? There's that one Mate that everybody complained about that keeps giving me the dirtiest looks, so I'm wondering if they got their review yet?
Yes, I know they are anonymous. I believe they are, however this has been going on for a while and if this Mate gets any bad reviews they are 100% going to think it was me.
me and some coworkers were bored during lunch yesterday and saw this vid. we all mass reported it as promotional and did get it taken down for one hour.
but it’s back up. lol
hey it’s the little things on launch day alright? 🫠🤠
Can we just admit that we work for the cheapest mainstream company ever? They cut massive amounts of hours, food is poor quality, packaging is poor quality, store facilities are cheap, hire the cheapest laborers to fix things that never get fixed, let harassement get swept under the rug. Somehow they manage to be ranked as a great place to work and one of the best stores to shop at? They recycle people like newspaper and the list goes on… the only thing that makes Trader Joe’s good is the optimistic, friendly people they hire. The rest of the company hides. Despite the massive shortcuts this company takes it does not reflect in wages and they are so quick to recycle anyone for a new person that can put product out and give them beginning wages. They have nothing on Costco, Walmart or target. They just rely on their image and ride that into the sunset.
With the cap of 10 cases per store they had planned, how the frig did they not stock enough bags to get stores through more than one day? There's x stores served by each warehouse, multiply that by 10 and multiply that by at least 3 days worth!
How was corporate caught so unprepared? The bags are TOS until the 30th
Say it with me: fuckin bags
if our store stresses you out because there are so many people… why on freaking earth does each of your sperm gremlins have freaking a kid cart? and why are you also pushing a grown up cart right along with them? you’re literally the one causing a traffic jam, not me with my one itty bitty box pressed up against the freakin shelf. but yes! no problem sir i am so so SO terribly sorry i was right in front of something you wanted. ffs. standing there staring at me also isn’t going to get me to move you dumb loaf. like speak up? say excuse me? i can’t read your mind broski.
The green bell pepper is giving the red bell pepper the “sausage” 😭😭😭
Surprised there’s not already a thread complaining about the crusty custies on bag release day so I guess I will start us off. We have a line going round the block and people knocking on our doors before we even opened this morning. Good luck and God speed to everyone (and share any funny anecdotes cuz you gotta laugh on these crazy days)!
Has anyone else’s store started doing computer autogenerated lunch breaks? Instead of going 4 hours in for morning shifts (and the mates penciling in the lunch breaks themselves) sometimes you’ll get an early one now
I go by a 3 day average. So we'll take Whole milk, today is Tuesday. I received 4 cases, I have 5 in backstock (what's on the shelf doesn't matter bc it's my buffer zone) for the next 3 days I need 14, 16 & 16 for a total of 46. I have 9 cases on hand for 36 so I'm 10 short of average sales. I'm ordering 3 cases for 12... Now let's say I had 12 on hand then I have enough and wouldn't order any, remember what's on the shelf is the buffer, which for me for whole milk is 5 cases. I repeat this process with every item on my order and very rarely run out of product.
If you're ordering for a holiday (for me we do more in sales rn so I only use as a curiosity sometimes a guide for certain items) if you scroll to the bottom it has a "same week last year" button. Click that and you can see what you sold same time last year. It's great info if your store is getting busier, if you're new and trying to get an idea of sales trends and what we actually sold, also look at the time last sold. If you ran out midday then you know you need to bump that product depending on the difference between that and current sales... Trust the numbers, if you run out of something it's ok, the customer will buy something else or get it next time they're in. It's not the end of the world. Just look at the numbers and adjust by a case and go from there. A lot of times I run out of a product it's an outlier, meaning someone came in and bought 6, 12 of a product we normally sell that in a few days to a week so look out for that. Hope this makes sense and helps you all. Good luck 👊
certain crewmbers allowed to do pretty much whatever tasks they want for most of their shifts, selective enforcement of various rules, yada yada yada. I get it, life isn't fair, but I just had to vent.
taking over fresh at my store soon and very curious what other stores fresh sections look like! fresh is not a huge seller at my location so i’m struggling to find the happy medium of having enough product to fill the shelves, but not have an insane amount of shares
Manhattan Store 542 (Upper West Side, 72nd & Broadway) closed this week for renovations, and many of their crew and mates are temporarily working at other NYC Trader Joe’s stores.
We’re excited to welcome several of them to Store 544 (Murray Hill, 32nd & 3rd), so a bunch of our crew members put together this welcome video for them.
What you see in the QIL is what we know as well.
Writing this because crew have been pressing me for extra info and getting upset when I don’t have any.
Sometimes crew can be just as demanding as customers about the bags. Please take it easy on us Haba leads.
Honestly, I have TWO big customer pet peeves. It’s honestly not that deep but i get so agitated dealing with our customers because they just can’t be normal
Have you guys ever had customers wonder out loud about where products are instead of directly asking you? They’ll literally be standing beside you like "hmm i wonder where the flour is" while side eyeing you instead of just saying excuse me like a normal person and asking for help to find it. I’m not sure what the logic is behind this but I ignore them every time until they politely ask because it’s such a weird little game. You know we’re here to help but sometimes you have to be an adult and ask for help yourself.
This one absolutely grinds my gears but it is so annoying when I wave directly to a customer, make eye contact and tell them I can help them at my register and they still feel the need to POINT at me and be like “are you open" or say "I can come here???!?!" like I literally waved at you, smiled held eye contact and welcomed you to my register. I’m not sure why you have to point at me like a little kid or you’re wondering if I’m open when I literally just said that I can check you out here. Word for word. And didn’t your parents tell you it’s rude to point