r/voipms

Just signed up…. Question, can I port a fax number in as a regular phone number and not as fax, due to it being cheaper, and then set that number up as a virtual fax?

Hello! I’ve been using VoIP.ms for about a year (residential) and was just helping someone else setup their account and ran into a problem. Currently my greeting is set to press 1 to speak to me and 2 to leave a message. This person would prefer to have it go to voicemail after X seconds if someone doesn’t press 1 to speak with them.

Would someone be able to point me in the right direction? Is it in the IVR setup or voicemail?

Thank you!

Is anyone else getting tired of VoIP.ms? Their whole platform feels like the UI is just a thin wrapper around their outdated API, and nothing about it seems modern anymore. Even their new “AI voice agent” features are priced way higher than other platforms offering the same (or better) tech.

Meanwhile, we’re still stuck maintaining their old API structure and dealing with a web interface that looks and behaves like it hasn’t been updated in a decade. It’s starting to feel like they’re bolting new features onto an aging system instead of actually improving the core product.

Is anyone else noticing this, or am I just being too picky? Because honestly, it feels like we should expect more at this point.

Are you all bolting? I don’t feel like the team is advancing or improving.

Have a Poly B10 I can't get to register.

Followed VoIP.ms's guide at: https://wiki.voip.ms/article/Poly\_Edge\_B10

But no joy.

I'm at a roadblock, anyone successfully configured a Poly Edge series with VoIP.ms?

Thanks