It is FAQ Friday, and today we are answering:

Can I change my WePlay UID?

The quick answer:

You cannot manually type in or edit your original WePlay ID. It is generated automatically when your account is created.

However, Lucky Numbers are available in selected regions. If this feature is available to you, you can set a Lucky Number as the ID shown on your profile and switch back to your original ID later. Your account, level, and items remain unchanged. 👤✨

The important difference is:

• Original WePlay ID: automatically generated for your account and cannot be manually edited.
• Lucky Number: an optional number that can replace the ID displayed on your profile where the feature is available.
• Nickname / display name: separate from your WePlay ID. If you only want to change the name shown on your profile, use the available profile-editing options in the app.

To check whether you can use this feature, open the Lucky Number page in your current version of WePlay. The available numbers and current rules are shown there.

Lucky Numbers are only available in selected regions. Availability and the applicable rules may vary, so please follow the information displayed in your app.

For your privacy, please avoid posting unnecessary account details or personal information publicly. Never share login details, verification codes, phone numbers, or payment information in Reddit comments. For account-specific help, contact Customer Service through the app.

If Lucky Numbers are available in your region, what kind would you choose: repeating digits, a lucky sequence, or simply the easiest number to remember? 👀👇

It is FAQ Friday, and today we are answering:

Is WePlay safe? 🛡️

The quick answer:

WePlay provides safety tools, moderation measures, and support channels designed to help protect users. However, like any online social platform, WePlay cannot guarantee a completely risk-free experience.

That is why safety on WePlay combines platform protections with tools that help users control their own interactions.

How WePlay approaches safety

1. Prevention and content moderation

WePlay uses both automated systems and human review to identify and respond to content or behavior that may violate platform rules. Because voice interaction is an important part of WePlay, moderation is not limited to text and images, voice room content is also covered. The checks used can depend on the type of content, feature, and level of risk involved.

2. Risk detection and intervention

When potentially harmful or abnormal behavior is detected, WePlay applies measures based on the situation and level of risk. These can include warnings, interaction restrictions, content limits, or other appropriate measures. Serious violations can lead to stronger enforcement under the platform rules.

3. Reports, enforcement, and review

Users can report concerning behavior through available in-app tools. Reports are reviewed using relevant account and interaction information when available. Users who believe an account action was issued incorrectly can use the available Customer Service or appeal channels for review.

4. User safety controls

You can block another account or leave a room that feels uncomfortable. Depending on the feature and current app version, you may also be able to adjust interaction settings or ask a room owner or administrator for help.

Protections involving minors

WePlay has introduced additional measures for scenarios involving minors. Depending on the relevant feature, region, and account, these may include age-related safeguards, protections in public-facing areas, risk intervention, parental controls, and stronger action against serious violations.

Our published safety update provides more detail about work carried out from June 2025 through April 2026:

Read the update on WePlay’s protections for minors

What users can do

• Keep passwords, verification codes, payment details, phone numbers, and other personal information private.
• Leave a room or conversation if it feels uncomfortable.
• Use the available report or block tools when needed.
• For account-specific or sensitive cases, contact Customer Service in the app through Me → Help & Customer Service.
• General support: support@wejoysg.com
• Concerns involving minors: youth@weplayapp.com

For detailed reporting and blocking guidance:

Read our report and block FAQ

Please do not post private account details, verification codes, payment information, or sensitive evidence publicly on Reddit.

Safety is ongoing work, and WePlay will continue reviewing its tools and processes as online risks and user needs change.

Which safety topic would you like us to explain next: reporting, account security, privacy, or room moderation? 👇

Last updated: August 2026. Features and support routes may vary by region, account, and app version.