r/woolworths

▲ 9 r/woolworths+1 crossposts

front-end worker seeks shopper feedback

hello all! :-)
i’m a front-end worker, but i honestly very rarely shop at woolies. so i’m a little removed from the supermarket experience.
i LOVE my job (though i cannot claim to love the company i work for…) and i pride myself on my customer service skills - i had 5 compliments on my bag packing today, not to brag ;).
however, i’m always looking for ways to improve. so i want to know — specific to woolies — what do you guys want from employees, especially on the registers and self-checkouts? what do we do that sucks, and what do we do that’s great? what else can i do to help?
i hope i’m not sounding like a manager doing undercover research, i’m really just interested in making the days of my customers, and making grocery shopping a better experience overall.
thank you!!

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u/opheliaswhore — 4 days ago
▲ 1.6k r/woolworths

This isn’t shopping it’s insanity.

Avenue Cranbourne North 6pm.
How can this be correct OH&S?
You can’t shop.
Pallets at every gondola, aisles, everywhere. Empty warehouse trolley blocking the fridges.
This is consistent.

u/mookpa2 — 8 days ago

Pretty good considering it's $4. 24% milk solids, 23% cocoa solids. Palm oil free and actually tastes like milk chocolate! Several varieties too.

u/solitudanrian — 8 days ago

Question for click and collect ettiquette

Whenever I go click and collect I get out of the car when I see the deliverer coming, open my boot, and start loading my stuff once they confirm the name.

Most of the time, the deliverer just stands there as I do - are they not supposed to load the groceries? Are they assuming I dont want them too because I started, are they just being lazy?

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u/Due-Quote4091 — 7 days ago